Human Resources Project and Systems Manager

Company Description

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Job Description

Your Mission

We are looking for a skilled and motivated Project Manager who specialises in HR Systems Management to join us on this journey. The successful candidate will be responsible for managing and optimizing our People processes and systems.

This role requires a strong understanding of HR processes, as well as technical expertise in HR systems. 

As a Human Resources Project and Systems Manager you will:

Provide functional expertise – provide expert advice on, and oversee system administration, process design and configuration, and the proper use of systems with the People Team’s technology portfolio; with a primary focus on Teya’s core HR System (HiBob).

Maintain and enhance service quality:

• Serve as the primary point of contact for HR system-related inquiries, triaging and resolving tickets by collaborating with internal teams and/or external vendors to fix issues at their root cause.

• Train users on system functionalities as required.

• Leverage system data to proactively monitor system performance, anticipating and then mitigating potential risks, and providing actionable insights to the People Teams’ key decision makers.

• Drive continuous improvement by identifying where processes can be optimised and then technology used to enable increased levels of self-service and automation.

Configure systems – collaborate with People Team and IT teams to understand business need and assess configuration feasibility and their impact to other business processes, integrations, and security. Create or contribute to system configuration documents and functional specification documents. Manage & control configuration to support enhancements, change requests and / or maintenance.

Manage upgrades – review system road maps and assess and make recommendations on adoption of new features. Create or contribute to test plans and test cases, support release testing and the communicating of changes/benefits to end users.

Manage data – maintain (if system is an authoritative data source) master data and reference data by managing ad hoc and bulk uploads.

Manage security - maintain access permissions as per the systems security schema. Collaborate with People Team and IT teams to ensure data privacy, security, and compliance with relevant regulations, such as GDPR or local data protection laws.

Qualifications

Your Story

• Proven experience (min. 1 years) as an HR Systems Analyst or similar role, with a focus on HR systems management.

• In-depth knowledge and hands-on experience with HR systems, Hibob experience is a plus.

• Strong technical proficiency in configuring, maintaining, and troubleshooting HR systems and tools.

• Solid understanding of HR processes and best practices.

• Strong analytical and problem-solving skills with the ability to translate business requirements into system configurations.

• Excellent attention to detail and a commitment to data accuracy and integrity.

• Effective communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

• Proactive and self-motivated with the ability to work independently and collaborate in a team environment.

Additional Information

The Perks

• We trust you, so we offer flexible working hours, as long it suits both you and your team;
• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;
• Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;
• Cycle-to-Work Scheme;
• Health and Life Insurance;
• Pension Scheme;
• 25 days of Annual Leave (+ Bank Holidays);
• Office snacks every day;
• Friendly, comfortable and informal office environment in Central London.