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TIAA

Human Resources - HR Advisor, International - Based in London

Posted Yesterday
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Hybrid
Bishopsgate, Runnymede, Surrey, England, GBR
Junior
Hybrid
Bishopsgate, Runnymede, Surrey, England, GBR
Junior
The HR Advisor provides operational HR support, answers complex employee queries, and manages onboarding, leaver administration, and HR records, while collaborating on HR projects and policies.
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Nuveen is the investment management arm of TIAA. It is one of the largest global asset managers with specialist knowledge across a wide array of asset classes, including fixed income, equities and alternatives. Nuveen is driven not only by the independent investment processes across the firm, but also the insights, risk management, analytics and other tools and resources a truly world-class platform provides. As a global asset manager, our mission is to work in partnership with our clients to create outcome-focused solutions to help them secure their financial future. For more information about the firm please visit our website at www.Nuveen.com 

Overview of the Team
Nuveen International comprises of 20 plus countries across Europe, Asia Pacific and Latin America. The HR advisory team consists of 3 HR Advisors supporting different client groups and working closely with the relevant HR Business Partners. Reporting to the HRBP, the HR advisors are at the centre of the wider HR function and therefore have day to day interaction with the HR centres of excellence. The HR advisors ensure the smooth day to day running of HR operations and provide generalist HR advice to employees and managers face to face or via the global case management tool AskHR. The HR advisors will also be expected to support/lead on some HR projects where required as well as work with the HR Business Partners on ER matters.

Key responsibilities will include:

  • HR Support / Administrative duties

  • Answering complex queries from employees (with the HR Shared Services team in India acting as the first point of contact) via the AskHR case management portal

  • New joiner onboarding supporting the on-boarding of new employees during their first 90 days

  • Working with managers on any probation extensions or probation failures following notification from the tier 1 India HR shared services team

  • Maintaining accurate HR records in Workday and ensuring HR advisory files including employee files are GDPR compliant

  • Answering queries from the HR inbox / Ask HR in a timely manner

  • Working with the recruiting team in providing information relevant for the payroll as well ensuring information supplied by the HR advisory team is accurate ,

  • Liaising with other departments on staff information

  • Changes to Terms and Conditions administration, i.e. preparing letters when applicable, maintaining data on Workday

  • Managing visa notifications, ensuring that visas due to expire are flagged and appropriate action taken

  • Leaver administration, including exit interviews, maintaining data on the system

  • Administration management around temps and contractors to ensure that relevant approvals are in place and systems are up-to-date

  • Liaising regularly with Office Managers internationally ensuring local processes are operating efficiently

  • Global Reporting e.g. Headcount Reports as well any ad hoc reporting and data analytics, preparation of board packs and ad hoc presentations

  • Supporting the implementation of new policies and procedures

  • Ongoing review of processes and practices to maximise opportunities and look for solutions to ensure operational efficiency, automation and elimination of manual repeatable tasks

Ad hoc

  • Participating in projects where required

  • Making amendments to HR advisory process where identified

  • Supporting HR Business Partners on employee relations cases where required

Technical Skills & Qualifications Required

  • MS Office skills; including strong excel skills

  • Strong academic background

  • Excellent attention to detail

  • Workday knowledge/experience preferable

Competencies and experience required

  • Ability to work in a team environment to tight and specific deadlines, but able to work independently

  • Detail orientated and highly organised

  • HR experience required preferably within the financial services sector

  • Experience of providing HR operational or advisory support (providing support to international employees desirable but not essential)

  • SMCR experience desirable but not essential

  • Confidence and desire to take responsibility for deliverables

  • Excellent communication and interpersonal skills

  • Desire to learn, develop and add value

  • Adaptability and commercial awareness

  • Ability to use own initiative to identify problems and deliver solutions to meet deadlines

Educational Requirements - University (Degree) Preferred

This role requires no regulatory designation.

Nuveen is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.

Nuveen offers support for those who need assistance with our online application process to provide an equal

Related Skills

Business Acumen, Change Management, Conflict Management, Consultative Communication, Data-Based Decision Making, HR Business Consultation, Human Capital Strategy, Influence, Problem Solving, Talent Mindset, Trusted HR Advisory

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Company Overview

Nuveen is a global investment leader, managing public and private assets for clients around the world and on behalf of TIAA, our parent company and one of the world’s largest institutional investors. We invest in the growth of businesses, real estate, infrastructure and natural capital, providing clients with the reliability, access and foresight unique to our heritage. Our prevailing perspective on the future drives our ambition to innovate and adapt our business to the changing needs of investors - all to pursue lasting performance for our clients, our communities and our global economy. Visit www.nuveen.com to learn more about us.

Our Culture of Impact

At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger.

Accessibility Support

TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. 

If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team: 

Phone: (800) 842-2755

Email: [email protected]

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here.

For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here.

For Applicants of TIAA Global Capabilities, click here.

For Applicants of Nuveen residing in Europe and APAC, please click here.

Top Skills

Excel
MS Office
Workday

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