The Human Resource Officer implements HR strategies across all outlets, supporting recruitment, performance management, training, compliance, payroll, and employee relations. The role maintains confidential employee records, interprets labor laws and company policies, supports conflict resolution, and collaborates with diverse teams. Candidates should have strong communication, organizational, interpersonal, problem-solving, and IT skills, with proficiency in HRIS and Microsoft Office.
Overview
Reporting to the Operations Manager and the Management at large, the HR Officer will be responsible for implementing HR strategies including recruitment, performance management, training, compliance, payroll support, and employee relations across all outlets.
Skills and Competencies:
- Strong interpersonal and communication skills.
- High level of confidentiality and integrity.
- Excellent organizational and record-keeping abilities.
- Ability to handle multiple tasks and work with diverse teams.
- Proficient in HRIS and MS Office Suite.
- Problem-solving and conflict resolution skills.
- Ability to interpret and implement labour laws and company policies.
Requirements
- Bachelor's degree in Human Resource Management.
- CHRP or HR Diploma preferred.
- Minimum 3 years’ HR experience (hospitality experience an advantage).
- IHRM membership with a valid practicing certificate.
- Good communication, organizational, and IT skills.
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