Title:
HR Operations Coordinator
KBR is a global provider of differentiated, professional services and technologies delivered across a wide government, defense and industrial base. Drawing from its rich 100-year history and culture of innovation and mission focus, KBR creates sustainable value by combining engineering, technical and scientific expertise with its full life cycle capabilities to help our clients meet their most pressing challenges today and into the future.
KBR employs approximately 29,000 people worldwide (including our joint ventures), with customers in more than 80 countries, and operations in 40 countries, across two synergistic global businesses.
The PARC Operations Coordinator holds a key role in PARC, responsible for delivering quality customer service by managing day-to-day Core People Processes activities across the employee lifecycle. Key duties include (but is not limited to) creating contracts of employment, new hire onboarding, overseeing employee record management, handling job changes, facilitating exits, and some elements of reporting. Dedication to upholding standards of excellence and efficiency is crucial to ensure seamless operations within PARC.
Responsibilities
Plays a responsible role in achieving a first-class HR service to our people, underpinned by excellent customer service and effective query resolution.
- Oversee all general administration tasks as outlined in the profile and as requested by the PARC Operations Lead.
- Handle all general correspondence required throughout employees' employment lifecycle.
- Ensure accurate updating of Workday for new starters, changes to existing employees, and leavers.
- Organise, file, and maintain HR documentation, ensuring accuracy and currency.
- Maintain 100% accuracy in Workday data reflecting changes made during monthly payroll processing.
- Manage queries and actions in the PARC 'In-box'.
- Process sickness and absence forms.
- Familiarisation of the recruitment processes and systems to facilitate smooth onboarding of new hires.
- Provide timely correspondence for new employees, including offers of employment, references, security documentation, new joiner letters, and induction packs.
- Collaborate with the Benefits Advisor to administer company benefit schemes, providing necessary documentation for payroll actions.
- Administer the sale and purchase of holidays, ensuring accurate recording for payroll and statistical purposes.
- Manage the probationary process and associated documentation.
- Execute transactional processes across the employee lifecycle, adhering to metrics and service level agreements.
- Handle level 0 and 1 employee queries, escalating as needed.
Experience Requirements
- Qualifications in HR or related discipline (desirable).
- Ability to handle work of a sensitive and confidential nature.
- Strong communication skills, both written and verbal
- Flexible, enthusiastic, and positive ‘can-do’ attitude
- Team player with the ability to work on own initiative and prioritise workload.
- High degree of accuracy and attention to detail
- HR Operations experience (desirable)
- Demonstrated decision-making and problem-solving skills.
- Demonstrated ability to manage competing tasks and stakeholder expectations.
- People systems experience and knowledge and intermediate proficiency in the Microsoft suite.
- Good relationship management and communication skills, and a demonstrated commitment to a customer service mindset.
Technical Skills/Knowledge
- Good standard of competence in Microsoft packages.
- Experience of managing information in databases
- Understanding of UK employment law, compliance and the GDPR data protection.
- Understanding of security clearances and associated process (BPSS, SC, DV) - Desirable
KBR Company Information
When you become part of the KBR team, your opportunities are endless. Through collaboration with our customers, we’re defining tomorrow’s challenges, then providing the solutions and services to overcome those challenges, always maintaining our commitment to total safety and reliability.
At KBR, we partner with government and industry clients to provide purposeful and comprehensive solutions with an emphasis on efficiency and safety. With a full portfolio of services, proprietary technologies and expertise, our employees are ready to handle projects and missions throughout their entire lifecycle, from planning and design to sustainability and maintenance. Whether at the bottom of the ocean or in outer space, our clients trust us to deliver the impossible on a daily basis.
Working at KBR means being rewarded for your contributions. In addition to competitive benefits and professional development, our people are empowered to use all their potential, creating meaningful change for themselves and our clients. We attract the best minds in the world because our expertise thrives on creativity, resourcefulness and collaboration. That is how we supply our clients with cutting-edge solutions and services.
As the needs of the world change, we’re ready to respond and guide the way forward with strategic, sustainable, and technological advancements grounded in more than a century of practical application and execution.
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