HR Operations Associate

Job Description
Are you ready to make a significant impact in HR operations? Join our team as an HR Operations Associate, where you'll play a crucial role in managing activities across multiple legal entities in Belgium and the Netherlands. This position offers opportunities for career growth and collaboration with HR functions globally. You'll serve as a subject matter expert in complex cases, oversee employment and regulatory changes, and ensure effective communication with stakeholders.
As an HR Operations Associate based in Luxembourg or Amsterdam, you will manage HR operations activities across Belgium and the Netherlands. You will collaborate closely with HR functions, oversee centralized execution, perform local activities, and serve as a subject matter expert in complex cases. Your role will involve building strong relationships and partnering with various HR teams, business units, and functional colleagues to ensure consistency and implement best practices.
Job Responsibilities

• Collaborate with HR stakeholders to ensure accurate and timely execution of HR operations in both locations.
• Handle employee queries via the HR query tool and mailboxes, coordinating resolutions and managing escalations.
• Work closely with the payroll team to provide input and oversight on monthly payroll.
• Assist with new joiners, transfers, and mobility movers, including Day 1 HR induction.
• Manage documentation related to local activities, coordination of records management, ensure firm's requirements are applied in the creation, storage, retention, and destruction of JP Morgan records. Ensure correct filing protocol using the firm's approved data storage tools.
• Support/ risk & control oversight and responsible for regulatory reporting obligations.
• Assist with audit preparation, active involvement in External and Internal Audits
• Ensure compliance with global data privacy requirements and provide legal and regulatory expertise for the Belgium/Netherlands region.
• Ensure detailed Standard Operating Procedures are documented for all work streams.
• Identify and implement process enhancements through digitalization and automation and
• Develop and maintain HR reports, dashboards, and analytics to support operations and initiatives and engage in HR projects and new book of work items, as required.

Required Qualifications, capabilities, and skills

• 3+ years of HR experience.
• Strong knowledge of Dutch and Belgian labor laws and market practices.
• Ability to prioritize and meet deadlines in a matrixed environment.
• Experience in planning and executing projects related to recruitment, onboarding, payroll, and legal changes.
• Strong interpersonal and communication skills, with the ability to work autonomously.
• Ability to build strong partnerships with colleagues and external partners.
• Fluent in English and Dutch

Preferred Qualifications, capabilities, and skills

• Experience with HR systems and tools for process improvement experience, preferably in an international, matrix-managed company.
• Strong analytical skills with the ability to interpret data and provide insights.
• Proven ability to work collaboratively in a multicultural environment.
• French language would be a plus

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Global Banking business is one of the largest wholesale banking client franchises in the world. We serve clients, including corporations, governments, states, municipalities, healthcare organizations, education institutions, banks and investors.
Commercial Banking provides credit and financing, treasury and payment services, international banking and real estate services to clients-including corporations, municipalities, institutions, real estate investors and owners, and not-for-profit organizations.