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About KnowBe4
KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.
To learn more about our team and office culture in England (UK), visit the following links.
Careers Page: https://www.knowbe4.com/careers/locations/york
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-York-Location-EI_IE969384.0,7_IL.8,12_IC3297365.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/uk/
The HR Manager (Operations) is responsible for shaping and driving the strategic HR initiatives for their respective offices, directly liaising and collaborating with our global HR team. This includes a wide variety of tasks such as guidance for our local leaders and employees, overseeing and streamlining HR operations processes that may include preparatory payroll and workplace security, implementing and maintaining global policies and procedures on a local level, handling of Employee Relation cases, and contributing to our engaging and dynamic workplace culture. This role will report into the Snr. Director HR – Europe/Africa/Brazil and is a key role in growing the offices while ensuring employee engagement and success.
Responsibilities:
- Serve as a thought partner, providing effective and HR advice to regional leaders and employees
- Oversee the HR administration and operations for the UK offices in coordination with the HR Operations Specialists
- Identify and handle employee relations cases decisively and while maintaining the highest level of integrity.
- Drive and contribute to a dynamic corporate culture within the region by promoting the company's values, mission, and vision in close alignment with the HR Operations Specialist
- Assist in drafting the organization's HR policies and procedures and ensure they are implemented and adhered to locally.
- Refine and enhance local HR processes, contributing to the automation efforts within our HRIS
- Ensure compliance with local laws and regulations on all aspects, including workplace safety
- Work on projects to streamline and enhance HR processes and initiatives on a local and international level
- Authority to hire or fire subordinate employees, or make suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of subordinate employees that are given particular weight
Qualifications
- Bachelor's Degree in Business Management, Human Resources Management, or other relevant fields
- Minimum of 6 years of progressive experience in HR functions with increasing levels of responsibility and subject matter expertise
- Excellent interpersonal, communication and coaching skills
- Previous experience as a strategic HR Business Partner, as defined by this job description, is a very strong asset
- Extensive experience in client facing HR roles across key HR services and products, i.e. understanding our business clients needs and how they consume these services
- Demonstrated ability to influence and develop strong cross-functional working relationships across HR and our business clients, in a balanced manner
- Effectively partnering with the International HR Business Partners, to ensure that the strategy and culture of the respective client groups in HQ have consistency in global locations, i.e. with an 80% global, 20% local approach
- Strong administration skills
- A hands-on approach and strong service mindset
- A high level of confidentiality
- Excellent time management and organizational skills
- Ability to multi-task and work in a fast-paced environment
- Excellent knowledge of UK labor laws
- Proficient with Microsoft Office Suite or related software
- Experience with Workday is a plus
- Other duties as assigned
- KnowBe4 reserves the right to change these duties and responsibilities at any time
Our Fantastic Benefits
We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.
No recruitment agencies, please.
