HR Manager (EMEA)

How we serve clients 

Companies often struggle to get the results from technology that we know are possible. Well-implemented technology can be world changing. It removes waste and makes us better at what we do. 

Our mission is to help others achieve the true benefit that technology can offer and increase business success and value. We are a leader in Europe helping businesses backed by private equity and venture capital to achieve their growth plans through technology. 

This is achieved through our excellence at understanding how to improve a technology function to deliver business value – and then assisting the company to deliver those improvements. Our strengths include bespoke software development, system architecture, technology strategy, change management, data science, machine learning and cloud platform engineering.

In 2023, Intechnica joined forces with U.S.-based Crosslake Technologies, a solutions-driven, global tech advisory firm serving private equity investors and their portfolio companies with technology due diligence, digital transformation strategy, technology value optimization and executive leadership focused on growing enterprise value through technology.

Our core values 

We have a hard working and professional culture but believe in having fun. We look for people who align with our values. 

We are a team: we believe that effective teamwork is the key to successful delivery. 

We are determined: we do not let obstacles stand in our way and strive to deliver positive change. 

We are open and flexible: we listen to others and are prepared to change our views. 

We learn and teach: we strive to be as good as we can and to be effective at developing others. 

We create value: we help our clients and colleagues grow and succeed. 

Intechnica, a Crosslake company, is a diverse organisation and proud of it. What unites us is our belief that technology makes a difference. 

About Crosslake 

Crosslake originated in 2010 to become the world’s most relevant firm for technology investors and management teams looking to buy, build and run technology that creates value. Our unmatched practitioner community of former CTOs, CIOs, architects and engineers guides actionable, business-focused technology decisions – underscored by objective TechIndicators® from our proprietary dataset of 4,000+ prior tech M&A transactions. In-house delivery teams bring strategic value creation initiatives to life, with solutions for bespoke software and technology to enable business transformation, and cyber solutions to address security weaknesses and risks in software and code quality. It’s clear why Crosslake is the firm investors rely upon to make technology make a difference. Learn more at: www.crosslaketech.com 

The Role  

The Human Resources Manager will be responsible for leading HR services in our EMEA region (primarily the UK with a limited presence in France supported by a third-party partner).This individual will provide proactive and professional HR service to our employees and management team, playing a key role in ensuring that our HR practices are aligned with business objectives while fostering a positive, productive, and compliant workplace.

The HR Manager will report to our US-based Vice President of Human Capital and receive strategic support from our Manchester-based Vice President of EMEA Finance and Operations as required. The individual will managethe office manager and support employees at all stages of the employee lifecycle. 

Key Responsibilities 

HR Strategy

• Support the VP of Human Capital in developing HR strategies that align with company goals. 
• Regional strategic partner in EMEA, owning the relationships with managers at the regional level and partnering with EMEA leadership to ensure alignment with business objectives. 
• Provide HR input on business decisions and organizational changes. 
• Manage the Office Manager to ensure smooth operations and health and safety compliance. 

Employee Relations

• Serve as the primary point of contact for employee queries, providing guidance on HR policies, procedures, and workplace concerns.
• Address and resolve employee relations matters in collaboration with the VP of Human Capital and EMEA Operating Committee, ensuring fairness and consistency.
• Ensure that company policies and procedures are followed and that any HR issues are managed effectively and in accordance with employment law.
• Act as a trusted advisor to employees, handling sensitive matters with discretion and empathy.

HR Compliance, Payroll, & Benefits Administration

• Conduct regular audits of HR processes to ensure the organization complies with all employment laws, regulations, and best practices.
• Keep up to date with changes in employment legislation, proactively updating HR policies and advising the business to ensure organizational compliance.
• Maintain accurate HR records and ensure data is stored and administered in line with GDPR and Employment Law guidelines.
• Responsible for the overall coordination of the payroll process and associated factors, including pension and tax

o Including participating in the execution of payroll in collaboration with other team members

o Working closely with the EMEA Finance team to address pension and tax matters

• Administering employee benefits efficiently, including handling scheme renewals, responding to employee inquiries, and managing the onboarding and offboarding processes for new starters and leavers.
• Managing an established partnership in France that supports domestic payroll operations and employment law compliance.

Performance Management

• Oversee the ongoing implementation of an annual employee growth and development cycle, including annual performance reviews and goal setting. 

Talent Acquisition and Management

• Collaborate with the EMEA Operating Committee and the VP of Human Capital to identify staffing needs and partner with internal recruiting throughout the recruiting and hiring process.
• Facilitate onboarding processes for new team members, ensuring a smooth transition into the organization.
• Oversee offboarding procedures, including exit interviews and the processing of final documentation.

Training and Development

• Provide guidance on optimizing training resources to achieve the highest return on investment and continuous employee development.
• Collaborate with leadership to identify skill gaps and recommend targeted training solutions to enhance employee performance and career growth.

HR Communications

• Manage HR correspondence, ensuring consistency and clarity by using existing templates and creating new ones as necessary.

Skills & Experience

• Proven experience (5+ years) as an HR Generalist or HR Manager, with a strong understanding of HR practices and employment law in the UK.
• Completed CIPD Level 5.
• Previous managerial experience preferred.
• Strong understanding of UK employment law and best practices in HR management with the ability to apply it to our policies, processes and day-to-day engagement with the business.
• Ability to review processes and advise on best practices with confidence to constructively make suggestions for improvement and then implement them.
• Experience administering payroll practices.
• Excellent communication and interpersonal skills, with the ability to work effectively with employees at all levels.
• Demonstrate strong self-motivation to work autonomously while ensuring proactive communication with senior leaders across multiple time zones.
• Leadership skills with the ability to influence and motivate others.
• Strong decision-making and problem-solving skills and a proactive approach to HR issues
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Ability to remain calm under pressure and manage challenging situations effectively.
• Full understanding of HR functions and best practices – not afraid to make suggestions for improvement and then implement these.
• Strong organizational and time-management skills with the ability to manage multiple priorities.
• Meticulous attention to detail with a proactive, can-do attitude, ensuring accuracy and efficiency in all aspects of HR management.
• Proficient in HRIS, Microsoft Office Suite, and general HR software.