People & Operations Partner, UK (HR Generalist)
Reports to: Chief People Officer (CPO)
Role Overview
We’re looking for a proactive and hands-on People & Operations Partner to take ownership of the full employee lifecycle in a standalone HR role. This is a broad, high-impact position covering HR administration, operations, advisory support, and policy development.
You’ll work closely with the Chief People Officer while acting as the go-to person for all day-to-day HR matters. This is an ideal step-up opportunity for someone ready to transition into a more autonomous role, with a clear pathway to grow into an HR Manager position in the near term.
Key Responsibilities
HR Administration & Operations
- Own and manage all core HR processes across the employee lifecycle (onboarding, offboarding, contracts, changes)
- Maintain accurate and compliant employee records and HR systems
- Administer payroll inputs, benefits, and leave management
- Ensure HR documentation and processes are efficient, scalable, and well-organised
- Act as the first point of contact for HR queries across the business
Advisory & Employee Support
- Provide practical, first-line HR advice to managers and employees
- Support employee relations matters, including performance, absence, and disciplinary processes
- Coach managers on people-related best practices and decision-making
- Escalate complex issues appropriately to the CPO
Policy & Process Development
- Review, update, and implement HR policies in line with employment legislation and best practice
- Help build and refine HR processes as the company grows
- Drive consistency and fairness across people practices
Reporting & Insights
- Produce regular HR reports and metrics (headcount, turnover, absence, etc.)
- Support the CPO with data-driven insights to inform people strategy
- Identify trends and recommend improvements
Projects & Continuous Improvement
- Support and lead HR initiatives (e.g. engagement, performance frameworks, systems improvements)
- Contribute to building a strong, positive company culture
- Continuously look for ways to improve efficiency and employee experience
About You
- Experience in an HR/People role (e.g. HR Coordinator, Advisor, or similar)
- Ready to step into a more autonomous, generalist role with full ownership
- Strong understanding of HR fundamentals and employment practices
- Highly organised with strong attention to detail
- Confident communicator with the ability to build trust across all levels
- Comfortable balancing operational tasks with advisory responsibilities
- Proactive, solutions-focused, and eager to grow
Growth Opportunity
This role is designed as a progression opportunity into an HR Manager position. As the business grows, you’ll have the chance to expand your scope, take on more strategic responsibility, and play a key role in shaping the people function. We are also offering support and sponsorship for you to obtain CIPD qualifications.
Why This Role?
- High ownership and visibility across the business
- Direct exposure to and mentorship from an experienced CPO
- Opportunity to shape and build HR practices from the ground up
- Clear and supported progression into a leadership role
