HR Generalist

People & Operations Partner, UK (HR Generalist)

Reports to: Chief People Officer (CPO)

Role Overview

We’re looking for a proactive and hands-on People & Operations Partner to take ownership of the full employee lifecycle in a standalone HR role. This is a broad, high-impact position covering HR administration, operations, advisory support, and policy development.

You’ll work closely with the Chief People Officer while acting as the go-to person for all day-to-day HR matters. This is an ideal step-up opportunity for someone ready to transition into a more autonomous role, with a clear pathway to grow into an HR Manager position in the near term.

Key Responsibilities

HR Administration & Operations

• Own and manage all core HR processes across the employee lifecycle (onboarding, offboarding, contracts, changes)
• Maintain accurate and compliant employee records and HR systems
• Administer payroll inputs, benefits, and leave management
• Ensure HR documentation and processes are efficient, scalable, and well-organised
• Act as the first point of contact for HR queries across the business

Advisory & Employee Support

• Provide practical, first-line HR advice to managers and employees
• Support employee relations matters, including performance, absence, and disciplinary processes
• Coach managers on people-related best practices and decision-making
• Escalate complex issues appropriately to the CPO

Policy & Process Development

• Review, update, and implement HR policies in line with employment legislation and best practice
• Help build and refine HR processes as the company grows
• Drive consistency and fairness across people practices

Reporting & Insights

• Produce regular HR reports and metrics (headcount, turnover, absence, etc.)
• Support the CPO with data-driven insights to inform people strategy
• Identify trends and recommend improvements

Projects & Continuous Improvement

• Support and lead HR initiatives (e.g. engagement, performance frameworks, systems improvements)
• Contribute to building a strong, positive company culture
• Continuously look for ways to improve efficiency and employee experience

About You

• Experience in an HR/People role (e.g. HR Coordinator, Advisor, or similar)
• Ready to step into a more autonomous, generalist role with full ownership
• Strong understanding of HR fundamentals and employment practices
• Highly organised with strong attention to detail
• Confident communicator with the ability to build trust across all levels
• Comfortable balancing operational tasks with advisory responsibilities
• Proactive, solutions-focused, and eager to grow

Growth Opportunity

This role is designed as a progression opportunity into an HR Manager position. As the business grows, you’ll have the chance to expand your scope, take on more strategic responsibility, and play a key role in shaping the people function. We are also offering support and sponsorship for you to obtain CIPD qualifications.

Why This Role?

• High ownership and visibility across the business
• Direct exposure to and mentorship from an experienced CPO
• Opportunity to shape and build HR practices from the ground up
• Clear and supported progression into a leadership role