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HR Coordinator, Human Resources - London
Job Description
COSTAR GROUP - HR COORDINATOR, HUMAN RESOURCES - LONDON
OVERVIEW
CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.
We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.
CoStar is the global leader in commercial real estate information, analytics and news. Commercial Real Estate industry professionals around the globe use CoStar to access the most comprehensive data to make decisions with confidence. CoStar delivers immediate, verified commercial real estate information on over 5.9 million properties across every market.
Learn more about CoStar.
ROLE DESCRIPTION
We are looking for an HR Coordinator to join our team at a very exciting time in CoStar’s growth! The role will be part of the international HR Services team supporting the business in EMEA & APAC with additional future international expansion. The HR Coordinator will provide support for a wide range of HR services and programs to our employees across CoStar International.
At CoStar we value face-to-face cooperation, and the edge it gives us to innovate and succeed. This role will be based in our offices 5 days per week.
RESPONSIBILITIES
- Serve as a point of contact for employees and managers, providing guidance and support on HR policies and procedures across multiple legal entities and jurisdictions. Manage the HR Inbox and Ask HR ticket system, including timely responses. Train users on Workday system.
- Collaborate with HR team members and our HR Technology Team to design, build, and optimize HR processes and workflows within the Workday system to enhance efficiency and effectiveness. Document requirements, ensuring clarity and completeness, and identify downstream impacts. Advise on potential solutions.
- Ensure that HRIS (Workday) system changes and enhancements meet quality standards before deployment. Problem-solve issues that arise during UAT. Maintain a backlog of requested systems enhancements.
- Lead and support HR projects and change initiatives, from conception to implementation. Ensure smooth transitions and provide guidance to employees affected by changes.
- Ensure HR data accuracy and completeness and maintain employee files and records in compliance with legal requirements and company policies. Identify improvement opportunities and conduct records audits.
- Support International HR team with reporting requests. Familiarity with full suite of Workday reports. Support build and design of new reports when required. Ability to analyse and summarize data for trend analysis.
- Liaising with payroll on country specific nuances and special payments. Owning data checks with payroll team.
- Benefits administration – onboarding and offboarding employees, contract renewals across international locations, partner with US benefits team on annual enrolments and enhancements
- Assist with processing HR transactions and requests, including pre-employment checks, onboarding requirements, new hires, terminations, transfers, promotions, and changes to employee records. Manage HR letters related to lifecycle events. Organize travel for new starters training in America.
- Escalate issues to the appropriate HR Business Partner or corresponding HR Centre of Excellence.
QUALIFICATIONS
- Bachelor’s Degree or equivalent experience
- CIPD qualification is a plus.
- Prior experience in HR Operations or HR Shared Services.
- Language skills desired, with conversational- to native-level proficiency in French, Spanish or German preferred.
- Strong understanding of HR processes and data. Proven track record of driving process improvements to achieve operational excellence.
- Strong knowledge of HR policies, procedures, and employment laws across UK and EU countries.
- Experience executing HR Operations across multiple legal entities and geographies, preferred.
- Capacity to apply discretion and maintain a high level of confidentiality when handling sensitive information.
- Demonstrable experience with enterprise HR information systems and the systems development life cycle; experience with Workday preferred.
- Excellent technical aptitude and organizational skills. Ability to work in a fast-paced environment, prioritize tasks, and manage multiple projects simultaneously.
- Proven analytical and problem-solving skills.
- Excellent customer service skills and attention to detail. Ability to build relationships with employees, managers and stakeholders at all levels of the organization.
- Proficient with Microsoft Office Suite or related software. Advanced knowledge of Excel including pivot tables, VLOOKUP.
WHAT’S IN IT FOR YOU?
Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. As well as having an outstanding working environment based in iconic buildings the Shard and BlueFin or one of our key UK-wide hubs. Other perks include full private medical cover, dental cover, Life Assurance and member rewards, 28 days annual leave, a competitive pension, season ticket loans, enhanced maternity and paternity pay, and much more!
At CoStar, we recognise the positive value of diversity and promote equality. We aim at all times to recruit the person who is most suited to the job and welcome applications from people of all backgrounds – men and women, people of all ages, sexual orientations, nationalities, religions and beliefs. However, we particularly encourage applications from women, disabled and Black, Asian and Minority Ethnic (BAME) candidates, as these groups are underrepresented throughout the commercial real estate industry.
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CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing
