Supports HR administration, workforce compliance, onboarding, employee records, audit readiness, reporting, and HR systems across a regulated healthcare organisation. The role manages DBS checks, right-to-work verification, references, compliance tracking, policy support, employee queries, audits, CQC readiness, GDPR-compliant records, and process improvements using Planday and Pinpoint.
As HR & Compliance Administrator at DMC, you will play a central role in supporting the HR function to ensure robust compliance, high-quality administration, and effective workforce governance across the organisation. You will support the full employee lifecycle, with particular focus on onboarding, workforce compliance, employee records, and audit readiness. Working closely with HR colleagues, operational leaders, and senior stakeholders, you will help ensure DMC remains compliant with UK employment law, CQC requirements, GDPR, and internal governance standards.
The Person
We are seeking a confident, highly organised, and analytically minded HR & Compliance Administrator who understands the importance of strong communication, professionalism, and attention to detail within a healthcare environment. This role requires someone who can combine technical HR and compliance knowledge with excellent interpersonal skills, acting as a trusted and approachable point of contact for staff across the organisation. The successful candidate will be collaborative, calm, and credible, with the ability to com municate clearly and sensitively with colleagues at all levels, including clinicians, manag ers, and senior leaders. A strong “bedside manner” is essential, alongside the confidence to challenge, follow up, and ensure compliance is met without compromising relationships. You will play a key role in upholding DMC’s standards, values, and just culture, supporting safe, compliant, and well-governed services. A methodical and analytical approach is es sential, with the ability to review data, identify gaps, support audits, and contribute to con tinuous improvement across HR and compliance processes. Prior experience within the NHS or a regulated healthcare setting is essential, particularly in relation to CQC, workforce compliance, and regulatory standards.
The Role
As HR & Compliance Administrator at DMC, you will play a central role in supporting the HR function to ensure robust compliance, high-quality administration, and effective workforce governance across the organisation. You will support the full employee lifecycle, with particular focus on onboarding, workforce compliance, employee records, and audit readiness. Working closely with HR colleagues, operational leaders, and senior stakeholders, you will help ensure DMC remains compliant with UK employment law, CQC requirements, GDPR, and internal governance standards. This role also has a strong systems and data focus. You will help manage and optimise HR systems including Planday (HRMS) and Pinpoint (ATS and onboarding platform), ensuring data accuracy, consistency, and effective reporting. You will contribute to ad hoc HR and compliance projects, process improvement initiatives, and system enhancements, helping to strengthen HR operations as the organisation grows. This is an excellent opportunity for someone who wants to build depth in HR compliance and governance within a healthcare environment, while being part of a collaborative, forward-thinking HR team.
The Person
We are seeking a confident, highly organised, and analytically minded HR & Compliance Administrator who understands the importance of strong communication, professionalism, and attention to detail within a healthcare environment. This role requires someone who can combine technical HR and compliance knowledge with excellent interpersonal skills, acting as a trusted and approachable point of contact for staff across the organisation. The successful candidate will be collaborative, calm, and credible, with the ability to com municate clearly and sensitively with colleagues at all levels, including clinicians, manag ers, and senior leaders. A strong “bedside manner” is essential, alongside the confidence to challenge, follow up, and ensure compliance is met without compromising relationships. You will play a key role in upholding DMC’s standards, values, and just culture, supporting safe, compliant, and well-governed services. A methodical and analytical approach is es sential, with the ability to review data, identify gaps, support audits, and contribute to con tinuous improvement across HR and compliance processes. Prior experience within the NHS or a regulated healthcare setting is essential, particularly in relation to CQC, workforce compliance, and regulatory standards.
The Role
As HR & Compliance Administrator at DMC, you will play a central role in supporting the HR function to ensure robust compliance, high-quality administration, and effective workforce governance across the organisation. You will support the full employee lifecycle, with particular focus on onboarding, workforce compliance, employee records, and audit readiness. Working closely with HR colleagues, operational leaders, and senior stakeholders, you will help ensure DMC remains compliant with UK employment law, CQC requirements, GDPR, and internal governance standards. This role also has a strong systems and data focus. You will help manage and optimise HR systems including Planday (HRMS) and Pinpoint (ATS and onboarding platform), ensuring data accuracy, consistency, and effective reporting. You will contribute to ad hoc HR and compliance projects, process improvement initiatives, and system enhancements, helping to strengthen HR operations as the organisation grows. This is an excellent opportunity for someone who wants to build depth in HR compliance and governance within a healthcare environment, while being part of a collaborative, forward-thinking HR team.
Main Duties & Responsibilities
The duties below apply across all DMC entities, including DMC Healthcare, DMC Radiology Reporting, and DMC Primary Care. Please note that this job description is a general guidance and may be subject to change based on organisational needs and priorities.
Main Duties, but not limited to:
HR compliance & workforce administration
Main Duties, but not limited to:
HR compliance & workforce administration
- Manage and monitor pre-employment compliance processes in line with UK employment law, NHS expectations, and CQC requirements, including DBS checks, right-to-work verification, professional references, and mandatory documentation.
- Maintain accurate, secure, and audit-ready employee records within Planday (HRMS) and Pinpoint (ATS and onboarding platform), ensuring compliance with GDPR and internal governance standards.
- Proactively track workforce compliance data, identifying gaps, initiating follow-up actions, and escalating risks where required.
- Support the review, update, and implementation of HR policies and procedures, ensuring documentation remains current and aligned with regulatory and organisational requirements.
- Work in partnership with DMC’s HR legal advisers to support ongoing employment cases and help build manager capability through guidance and training on how to engage effectively with HR support.
Onboarding & staff lifecycle support
- Coordinate and oversee onboarding for new starters, ensuring all required checks, documentation, and system updates are completed accurately and on time.
- Manage employee records throughout the employment lifecycle, including contract changes, right-to-work renewals, visa monitoring, and leaver documentation.
- Handle employment verification and reference requests in line with GDPR and organisational policy.
- Manage archiving and record retention processes to ensure audit readiness and regulatory compliance.
HR Operations, reporting & audit
- Act as a key point of contact via the HR inbox, responding to employee queries professionally and sensitively, and escalating matters appropriately.
- Produce regular compliance and workforce reports, tracking areas such as mandatory training, DBS status, right-to-work, and onboarding progress.
- Support internal and external audits, inspections, and reviews by preparing evidence packs, maintaining trackers, and following up on agreed actions.
- Apply an analytical approach to HR and compliance data, identifying trends, risks, and improvement opportunities.
- Provide HR and compliance information to support bids and tenders where required, ensuring accuracy, timeliness, and appropriate handling of sensitive data and confidentiality.
Regulatory compliance & healthcare standards
- Support DMC’s ongoing compliance with CQC standards by maintaining workforce and governance documentation and supporting inspection readiness.
- Work collaboratively with HR, governance, and operational teams to ensure workforce processes align with NHS standards and best practice.
- Assist with quality assurance activities related to workforce compliance and governance. Process improvement & systems support
- Contribute to HR-led improvement initiatives, supporting the development of more efficient, consistent, and scalable HR processes.
- Support the effective use and optimisation of Planday and Pinpoint, ensuring data accuracy and consistent application across the organisation.
- Assist with the development and maintenance of HR process documentation, guidance, and standard operating procedures to support BAU delivery.
Person Specification
Essential
- CIPD Level 3 qualification or higher.
- Strong IT literacy, with confidence using HR systems and digital tools to manage, audit, and report on workforce data.
- High attention to detail, with the ability to maintain accurate, audit-ready records that support assurance and inspection readiness.
- Clear, professional communication skills, with the credibility and sensitivity to work effectively with clinical and non-clinical staff at all levels.
- Proactive and organised, with an analytical approach to identifying compliance gaps, following through actions, and escalating risks appropriately.
- Experience in HR administration or workforce compliance within the NHS/ healthcare setting.
- Working knowledge of UK employment law and compliance requirements.
Desirable
- Experience in CQC compliance & inspections, or “well-led” assurance activity.
- Experience with onboarding and workforce management systems, Planday and/or Pinpoint desirable.
Job Benefits
- 20 days of annual leave (plus bank holidays), increasing with service
- NHS Staff Discount Scheme access
- Career development and progression pathways
- An inclusive and collaborative culture across clinical, tech, and admin teams
- A role where your work directly impacts patient care and NHS capacity
About
DMC Healthcare is a leading independent provider of primary care, consultant-led dermatology, radiology reporting, in-sourced routine endoscopy services and MSK community services to the NHS.We believe that everyone should have the opportunity to achieve healthier outcomes.Firmly rooted in the NHS and dedicated to excellent patient care for nearly 55 years, DMC Healthcare currently works with 30+ NHS organisations and other partners, treating over 100,000* patients each year.With NHS waiting list pressures, workforce shortages and unprecedented demand, we want to help. We support capacity deficits with a firm eye on quality and robust clinical governance. Find out more: https://dmchealthcare.co.uk
DMC Healthcare London, England Office
London, United Kingdom
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