The HR Assistant provides administrative support in the HR Operations & Payroll team, managing employee documentation, data entry, and payroll inquiries, while upholding HR best practices and supporting employee benefits.
Born in 1971, the roots of Mulberry are in Somerset, England. For more than fifty years, Mulberry has been a British lifestyle brand, internationally acclaimed for quality and design capturing the Mulberry Spirit.
Sustainability has been part of the Mulberry ethos since the brand's inception, in recognition of our purpose-driven approach, in 2024 we proudly achieved B Corp Certification.
Today, we are a global brand, but our values remain the same; we are committed to improving our impact on people and the planet. To do this our people are honest, dynamic, and community spirited.
If these are values you share, we would love you to join our team.
This is a fantastic, administrative role, working within the central HR Operations & Payroll team providing HR administration support to the HR function and wider Mulberry business.
Reporting to the HR Operations & Payroll Manager, this role has a strong administrative focus, and will also support other HR projects that fall within the teams’ remit. The HR Assistant will work closely with the wider HR team to ensure that a high quality, efficient and confidential HR service is provided.
This role provides the ideal opportunity for someone to learn and develop a career in HR. This role is based in our office in Chilcompton (your own transport is essential, parking is available on-site) and will require a minimum 3 days per week working from the office.
Duties & Responsibilities:
- Provide end to end HR Administrative support across the full employee lifecycle, aiding the delivery of HR services to global mulberry employees.
- Administer all HR related documents including contracts of employment and any other amends to employee terms and conditions.
- Management of the leaver process, detailing any outstanding or overtaken entitlements to be settled in the employees’ final pay, processing the necessary and notifying the relevant departments.
- Manage the employee data entry into the HR system maintaining key employee data with absolute accuracy.
- Act as a key point of contact for payroll colleagues to ensure employees are paid correctly, on time and helping them with any queries that may arise.
- Alongside the HR Operations & Payroll Manager, review and update central HR documentation (e.g., letter and contract templates) in line with legislative changes and best practice.
- Oversee employee queries that come into the HR Inbox and respond to queries in a timely manner, where appropriate, escalating queries for support to resolve.
- Work with HR Advisors and HR Business Partners to ensure all right to work documentation remains valid and compliant with UK Legislation.
- Support with administering employee benefits.
- Work with a mindset of continuous improvement, proactively spotting opportunities to improve ways of working.
- Demonstrate and understand the Mulberry brand and employee values acting as an ambassador and role model for the employee and brand values.
Culture:
- Embrace and demonstrate the Mulberry values and behaviours: honesty, dynamism, and a community-oriented spirit.
- Support Mulberry to deliver an inclusive culture, through behaving in a way that is open-minded and respectful towards others, and understanding that your views, opinions, and experiences may not always be shared by your colleagues.
- Act as an ambassador for Mulberry and communicate positively about the brand.
Sustainability:
- As a certified B Corp, we are committed to using business as a force for good. You’ll be encouraged to incorporate environmentally and socially responsible practices into your work, supporting our Made to Last strategy across Climate, Circularity, and Community.
- Help foster a culture where diversity is celebrated and every individual feels valued, respected, and included. Champion equity, empathy, and understanding in all interactions - internally and externally.
Skills and Knowledge required:
- Excellent written and verbal communication skills, with the ability to listen and assimilate relevant information.
- IT literate with good working knowledge of Microsoft Office applications.
- Process orientated with strong planning skills.
- Diligent and meticulous with a good eye for detail.
- Excellent organisational skills and initiative, with the ability to manage the day-to-day HR processes effectively with minimal supervision.
- Works with absolute confidentiality.
- A team player with strong interpersonal and relationship building skills.
- Reliable and self-motivated.
- Solutions focused problem solver.
- Seeks continuous improvement.
- Experience in an administrative role.
Preferred but not essential
- HR experience in a similar role
- A relevant HR / CIPD qualification
Mulberry is an equal opportunities employer and we are passionate about hiring and developing the best talent. All hiring decisions are made only on the basis of qualifications, skills or experience and as they relate to the particular role. If you need us to make any adjustments to our application or interview processes to enable you to be at your best, please email us at [email protected].
Top Skills
MS Office
Mulberry England London, England Office
30 Kensington Church Street, London, United Kingdom, W8 4HA
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