Provides day-to-day HR administration across Romford and Southend offices, serving as the first point of contact for employee queries, maintaining records and HR systems, supporting employee relations, recruitment, onboarding, absence management, payroll reconciliations, leaver processes, and HR projects. The role also assists with office facilities and workplace health and safety administration while maintaining confidentiality, accuracy, and compliance.
We’re looking for an organised and people-focused HR Administrator to join the InsurEvo Group and support the delivery of an excellent employee experience across our growing business.
This role will be split between our Romford and Southend offices, providing hands-on HR support across both locations. Working within a fast-paced, multi-site environment, you’ll play a key role in supporting the full employee lifecycle, ensuring HR processes run smoothly and employees receive a professional and supportive service throughout their journey with us.
This is a varied and hands-on role where no two days are the same. You’ll work closely with the HR Team and People Managers across both sites, providing efficient administration, coordinating HR activities, and supporting a positive and compliant workplace culture.
Key Responsibilities
- Act as the first point of contact for HR-related queries, providing timely support and escalating where appropriate
- Manage HR mailboxes and respond to employee queries professionally and efficiently
- Provide day-to-day administrative support to the HR Team, including preparing documentation, drafting correspondence, coordinating meetings, and taking notes during employee relations meetings
- Support People Managers with employee relation matters, including absence reviews, disciplinary meetings, welfare meetings, and other employee-related processes
- Maintain accurate employee records and HR systems, ensuring all information is compliant and up to date
- Record and manage sickness and absence data, including Return to Work documentation and payroll-related reconciliations
- Support recruitment and onboarding activities, including preparing offers, coordinating inductions, and completing pre-employment checks such as references, DBS, and Right to Work checks
- Coordinate leaver processes, update employee records, support exit interviews, and respond to reference requests
- Assist with HR projects and initiatives that support continuous improvement across the People function
- Support the day-to-day management of office facilities, including liaising with suppliers and contractors and coordinating office maintenance
- Provide administrative support for workplace Health & Safety activities, helping to ensure ongoing compliance
Skills, Knowledge and Expertise
- Previous experience in an HR Administration or people support role
- Experience using HR systems and maintaining accurate employee records
- Strong Microsoft Office skills, particularly Excel, Word, and Outlook
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to maintain confidentiality
- Ability to prioritise workload and work effectively in a fast-paced environment
- Strong organisational and time management skills
- A proactive, solution-focused approach
- Ability to build strong working relationships across all levels of the business
About
Who We Are – AllClear Travel InsuranceAt AllClear, we believe everyone deserves the freedom to explore the world—no matter their age, destination, or medical history. Since 2000, we’ve helped over 3.5 million people get the travel insurance they need to go further, worry-free. Whether it's a once-in-a-lifetime adventure or a quick city break, we’ve got it covered.We’re proud to be one of the UK’s leading travel insurance specialists, with top-rated policies (hello, 5-star Defaqto and Which? Recommended) and a 4.9-star Trustpilot rating that speaks for itself.But here’s the bit you really want to know…Why Work With Us?We’re not your average insurance company. With five offices, 500+ amazing team members, and plenty of big ideas, we’re growing fast—and we want you to grow with us.AllClear has been recognised as one of the top 10 insurance companies to work for, and it shows in how we treat our people. We offer:Award-winning culture – Personal Lines Broker of the Year, Broker Innovation Awards, and moreFlexible working options – Because life happensCompetitive pay and benefits – Because you're worth itCareer development – We invest in your futureInclusive, supportive teams – You’ll never go it alone1-Star Best Companies Accreditation (2024) – Yep, we’re officially a great place to workCome Make a DifferenceIf you’re passionate, proactive, and ready to work somewhere that values what you bring to the table, then you’ll fit right in. We're big on integrity, innovation, and doing the right thing—for our customers and for each other.Check out our current roles—we’d love to welcome you to the AllClear family.
AllClear Travel Insurance Romford, England Office
Romford, United Kingdom
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