HNW Underwriting Assistant

We’re on the lookout for an Underwriting Assistant to join our High Net Worth (HNW) team. The role will be responsible to delivering a bespoke, comprehensive and specialist service to the HNW department.

We’re looking for someone with strong planning and organisational skills, with the ability to work to a deadline. Strong communication skills and the ability to work collaboratively are essential to succeed in the role.

For this role, you have the freedom to work from wherever you feel most comfortable, whether that's the office, at home or a mix of both. Let us know what works best for you!

What will I be doing?  

• Quotations within your authority for Tier 1 and 2 brokers as agreed with NB Team Manager
• To support the EB team by processing renewals and post items within your authority
• To issue documentation accurately and in accordance with Covéa’s service level agreements
• To prospect and actively contribute to the growth/retention targets of the HNW department
• Have an awareness of the impact of claims and risk management on the performance of a risk and demonstrate an ability to underwrite taking these factors into account. (seeking referrals or liaising with those that have specialist knowledge such as claims and risk management surveyors where necessary)
• To prove own technical competence in handling mid & high net worth cases in accordance with Covéa’s guidelines/risk appetite and within limits of authority
• To manage own workload in accordance with agreed service, technical, output standard, accuracy & TCF requirements.
• Develop and maintain excellent relationships with colleagues and brokers
• Ensure a working knowledge of the products, procedures, underwriting guides and Management Information is achieved
• To answer calls, handle broker queries and issue appropriate paperwork in accordance with your authority

What would we like to see in you?

• Experience of working within the Insurance or Financial Services industry.
• Ability to develop and sustain relationships with internal and external parties
• Effective communication skills
• Strong planning and organisational skills and the ability to work to a deadline
• Being able to work collaboratively with the Underwriters and wider department
• Actively listens to others and demonstrates their understanding with appropriate follow-up actions
• Have a “can do” attitude and proactively seek solutions and opportunities
• Strive to achieve the highest professional standards and find ways to go the extra mile
• Willing to try new things and see both successes and mistakes as opportunities to learn

What’s on offer?

• 36.25 working hours per week with flexitime, (along with a range of flexible working options)
• Annual pay review and performance related bonus
• 25 days holiday + bank holidays, with the option to buy/sell holidays
• Continued professional development through internal training programmes, professional qualifications and apprenticeships
• Lots of support for your mental wellbeing through our Wellbeing group, who provide Mental Health First Aiders and an Employee Assistance Programme where you can access additional support such as counselling, financial advice, and relationship support.  
• A range of health benefits such as access to a 24/7 Virtual GP, free eye tests, flu jabs and the option to opt into private medical insurance
• Tusker Car Scheme - salary sacrifice scheme which lets you drive away a brand new, fully maintained and insured car for up to four years.
• Peace of mind, with our life assurance plan and the option to opt in to our critical illness cover
• 7.5% minimum employer pension contribution to maximum of 9%
• A volunteering day a year to support a charity close to your heart
• A big thank you for sticking around, with our Loyalty Bonus – once you reach 5 years service and beyond
• Additional benefits such as discounted gym memberships, cycle to work schemes and discounts at lots of retailers through Perkpal. ​

Salary:

Working hours:

36.25