As Head of Talent Development, you will be responsible for designing and executing the system through which CreateFuture builds capability at scale - spanning skills, leadership and role readiness. This is a key role shaping the future of talent development and leading our L&D team within the People capability
Working in close partnership with the Chief People Officer, leaders, and the wider People team, you will translate People strategy and business priorities into a clear, focused capability roadmap and operating model. You will lead how Talent Development is delivered across the business, establishing standards, governance and rhythms that enable learning to scale naturally, without unnecessary bureaucracy.
This is a senior role with significant influence, focused on executional strategy, system design and measurable impact, rather than content creation or ad-hoc training delivery.
What you’ll be doing:
- Translating People strategy and business goals into an end-to-end capability execution plan for the business.
- Partnering with senior leaders to spot the most important gaps and turning those into a focused, practical roadmap.
- Building a clear framework for roles, progression, and development paths that leaders can use consistently.
- Shaping a clear collection of learning programmes - such as onboarding, role mastery, and leadership - with clear owners and results.
- Working with the People team to ensure development data helps guide career conversations and talent moves.
- Setting out how leadership expectations are enabled and reinforced through development, coaching, feedback and management habits.
- Using a results-based approach to measure success, looking at actual changes in behaviour and business results rather than just attendance.
- Collaborating with Internal Comms so that our message on leadership and growth is clear and something everyone can get behind.
- Leading the L&D team, helping them grow so the business becomes more self-sufficient over time.
- Champion the adoption of AI within talent development, ensuring innovative, scalable, and future-ready learning solutions.
We’d love to talk to you if you:
- Have experience working within a professional services and billable environment in the technology industry.
- Experience in a small to mid-sized organisation with direct involvement in a period of significant business growth or scaling.
- Experience designing or embedding enterprise-wide organisational skills or capability frameworks, rather than solely delivering training
- Strong understanding of workforce and succession planning, with the ability to link development initiatives to succession pipelines and critical roles across the organisation.
- Experience building structured career pathways and internal mobility strategies is important, alongside aligning development approaches with defined behavioural and technical competency frameworks.
- Ability to demonstrate impact at an organisational level by measuring capability uplift, bench strength or skills readiness, rather than focusing solely on course satisfaction or completion metrics.
- Strategy execution and operating model through to adoption and measurement.
- Are business-minded and comfortable showing how investment in people leads to better company results.
- Can work well with senior leaders, building agreement and structure without needing to rely on job titles.
- Have experience shaping learning platforms and strategies, rather than just managing them.
- Experience working with AI, or a strong interest in AI and its application to talent development.
We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do.
We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed.
We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
Our hiring processWe try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process.
It usually looks like this:
- Call with our Talent Acquisition Team
- Role specific capability interview
Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens.
Inclusion at CreateFutureWe believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work.
If you need any adjustments or support during the application process, just. We will do what we can to help.
We look forward to your application!
Top Skills
CreateFuture London, England Office
31-35 Kirby Street, London, United Kingdom, EC1N 8TE
