Working at CreateFuture
CreateFuture is an AI-native consulting partner where people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first.
We’re a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what’s not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years.
Our UK Benefits
- 35 days leave (including bank holidays).
- Private medical insurance.
- Enhanced parental and adoption leave.
- Financial coaching + 5% pension match.
- 40 hours of paid learning and development.
View our full list of UK benefits.
CreateFuture is a Great Place to Work-Certified™ company and has won Best Workplaces UK multiple years in a row.
Join us on our journey. Let’s create tomorrow, together, today.
As Head of Talent Development, you will be responsible for designing and executing the system through which CreateFuture builds capability at scale - spanning skills, leadership and role readiness. This is a key role shaping the future of talent development and leading our L&D team within the People capability
Working in close partnership with the Chief People Officer, leaders, and the wider People team, you will translate People strategy and business priorities into a clear, focused capability roadmap and operating model. You will lead how Talent Development is delivered across the business, establishing standards, governance and rhythms that enable learning to scale naturally, without unnecessary bureaucracy.
This is a senior role with significant influence, focused on executional strategy, system design and measurable impact, rather than content creation or ad-hoc training delivery.
What you’ll be doing:
- Translating People strategy and business goals into an end-to-end capability execution plan for the business.
- Partnering with senior leaders to spot the most important gaps and turning those into a focused, practical roadmap.
- Building a clear framework for roles, progression, and development paths that leaders can use consistently.
- Shaping a clear collection of learning programmes - such as onboarding, role mastery, and leadership - with clear owners and results.
- Working with the People team to ensure development data helps guide career conversations and talent moves.
- Setting out how leadership expectations are enabled and reinforced through development, coaching, feedback and management habits.
- Using a results-based approach to measure success, looking at actual changes in behaviour and business results rather than just attendance.
- Collaborating with Internal Comms so that our message on leadership and growth is clear and something everyone can get behind.
- Leading the L&D team, helping them grow so the business becomes more self-sufficient over time.
- Champion the adoption of AI within talent development, ensuring innovative, scalable, and future-ready learning solutions.
We’d love to talk to you if you:
- Have experience working in a Consultancy and in a Head of role within Talent Development or Learning.
- Think about the whole system - from strategy execution and operating model through to adoption and measurement.
- Are business-minded and comfortable showing how investment in people leads to better company results.
- Can work well with senior leaders, building agreement and structure without needing to rely on job titles.
- Have experience shaping learning platforms and strategies, rather than just managing them.
- Experience working with AI, or a strong interest in AI and its application to talent development.
We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do.
We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed.
We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
Our hiring processWe try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process.
It usually looks like this:
- 30 minute call with our Talent Acquisition Team
- 30 - 60 min competency based interview, depending on the role.
- 60 - 90 minute panel interview
Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens.
Inclusion at CreateFutureWe believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work.
If you need any adjustments or support during the application process, just. We will do what we can to help.
We look forward to your application!
Top Skills
CreateFuture London, England Office
31-35 Kirby Street, London, United Kingdom, EC1N 8TE
