Head of Sales (UK & Ireland)

Strategy & Planning

• Develop and ensure the execution of a go to market strategy, sales strategies, and achieve sales and market share objectives across the region
• Execute and drive end-to-end sales cycles (planning, prospecting, lead distribution, territory planning, sales execution, pipeline/funnel management) and provide accurate reporting and forecasts
• Follow the blueprint and ensure that sales processes are collected and followed to improve operational efficiency, sales productivity, and customer satisfaction. These processes include forecasting and pipeline management, discount approval policies, payment processing requests, hiring, and training procedures.
• Collate Partner feedback and quantify new feature requests in terms of our opportunity to win Prospects
• Align with the global sales leaders in each market

Performance Management

• Set, communicate, and manage performance expectations, ensuring the achievement of monthly, quarterly, and annual targets for the sales function
• Effectively manage the sales funnel, ensuring KPI’s are achieved, and conversion rates are optimized to deliver consistent incremental improvement
• Ensure efficient and accurate use of Hubspot to represent the workload of the team and ensure we maximize efficiencies and efforts of the team

People Development

• Recruit, develop, and retain talent, building a team of highly successful sales consultants
• Motivate, drive, coach, and empower the team with the skills to provide first class service to all prospective and existing Partners of our world-class platform.
• Develop training programs and implement personal development plans for all team members
• Ensure the Commercial teams have the tools and resources they need to be successful, such as product training and literature, sales “playbooks,” negotiation training, etc. Plan team events to build enthusiasm and culture

Additional And Ad-hoc Duties Include

• Work with cross-functional departments to align on goals that facilitate the achievement of our key objectives.
• Take on reasonable additional or different duties when asked in order to meet business needs
• Ensure positive partner experience through effective communication, swift resolution of partner inquiries and demonstrate sound decision-making/problem-solving


This list is not exhaustive and there may be other activities you are required to deliver. 

Skills, experience & qualifications required

• B2B commercial leadership experience in a Saas, digital sales, online marketplace or payments company
• Proven track record of success with selling into the SMB market segment
• Highly tactical and can also think big picture 
• Strong leadership skills with a proven track record for target and KPI delivery
• Self-motivated, hungry for success with a desire to progress within a fast-paced, success-driven global business
• Analytical and very confident working with data
• Customer centric
• Excellent communication and listening skills
• Excellent time management and planning skills
• High work ethic
• Flexible and comfortable working in a fast-paced and changing environment
• Creative thinking and problem-solving mindset
• Ability to interact with people from across the business and build strong relationships, including the ability to effectively influence upwards
• Team player - must be happy to ‘roll sleeves up’ and assist the team whenever required
• Self-starter and highly proactive approach