nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.
The Head of Sales Development / Inside Sales is a critical leadership role that oversees and leads the Sales Development Team, driving revenue through our remote sales channels who manage our inbound and outbound channels. The key responsibilities fall into four main categories: team management and development, strategy development and execution, performance monitoring and reporting, and cross-functional collaboration.
nCino has ambitious growth plans. Do you want to play a pivotal role in helping us expand and grow across EMEA. Are you passionate about sales and partnering with our marketing and product teams to win? Do you have a proven track record in sales leadership? The ideal candidate needs to have extensive experience working for a B2B SaaS company in financial services or banking and is looking to transform financial services and grow their career at a fast-paced, publicly listed technology company.
Job Responsibilities
Team Management and Development
- Identify and attract the best candidates to join the team, ensuring they have the skills and drive to succeed in sales development and provide a career pathway at nCino.
- Develop and implement and assess effectiveness of comprehensive playbook that equips new hires with the knowledge and skills they need to hit the ground running.
- Provide regular feedback and coaching to team members to help them improve their skills and achieve their targets.
- Foster a culture of collaboration, innovation, and healthy competition within the team, encouraging them to strive for excellence.
Strategy Development and Execution
- Align sales development strategies with overall company and sales goals.
- Define territories and map resources accordingly.
- Establish clear, measurable targets that drive revenue growth and define key performance indicators to track progress.
- Ensure the successful design, implementation, and effectiveness of efficient sales processes that ensure consistency and quality across the team for outbound and inbound.
- Identify, implement, and optimize the right sales technologies to support the team's success.
Performance Monitoring and Reporting
- Track and analyse key sales metrics, such as win/loss rates, meetings generated, conversion rates, sale cycle length, and qualified pipeline / revenue, to identify areas for improvement.
- Establish regular reviews with the team to optimize performance.
- Prepare regular reports for stakeholders and leaders and provide actionable insights and recommendations to senior leadership, highlighting successes and areas for improvement.
- Identify trends, opportunities, and challenges, and developing strategies to address them.
Cross-functional Collaboration
- Collaborate with marketing to develop effective lead generation (inbound) and qualification strategies that drive revenue growth.
- Coordinate with product / product marketing teams for product knowledge and updates. Ensure the team has the product knowledge and insights they need to effectively sell and upsell.
- Connect with Partnerships team to drive referrals.
- Align and liaise with our RVP’s / Field Sales Teams for lead handovers and targeting.
Required Skills and Qualifications
- A bachelor’s degree in business, marketing, or a related field.
- 8 years of professional experience and 2 years management experience, or equivalent combination of education, experience, and competencies.
- A proven track record of consistently hitting and exceeding sales targets is essential, as well as experience of inside sales specifically – in financial services, SaaS or B2B technology.
- A deep understanding of the sales funnel / process, sales metrics, and what drives sales performance.
- Proficiency in CRM systems such as Salesforce and other sales enablement and automation technologies such as 6Sense, SalesLoft, LinkedIn Sales Navigator and Marketo.
- Data analysis and reporting capabilities to measure sales performance and make data-driven decisions.
- Strong leadership and team-building abilities to motivate and guide your team.
- Excellent communication and interpersonal skills to work effectively with cross-functional teams.
- Strategic thinking and problem-solving capabilities to develop and execute sales strategies.
- Adaptability and change management skills to navigate the ever-changing sales landscape.
- Strong coaching and development skills to help your team grow and improve.
- Experience in creating and developing sales messaging and scripting.
- Ability to multi-task with strong organizational skills of daily workflows, processes, and data.
- Self-motivated to achieve and exceed metrics and goals.
If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.
nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [email protected].
Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.
