Head of Product Strategy & Governance

Job Description:

Head of Product Strategy & Governance

Manchester/Stains/London/Brighton (Hybrid)

Permanent

Full-time

We make health happen

At Bupa, our purpose is simple: helping people live longer, healthier, happier lives and making a better world. We do this by creating innovative health solutions that put our customers first. As Head of Product Strategy & Governance, you’ll play a key role in shaping the future of our products across UKI. You’ll lead the development of a clear product strategy, ensuring every decision supports our mission and meets the needs of our customers. This is your chance to influence how health products evolve in a fast-changing market, while working for an organisation that reinvests in care—not shareholders.

Key Responsibilities

• Develop and manage the UKI product and proposition strategy, defining frameworks, lifecycles, and customer needs.
• Activate partnership product strategies and represent Bupa during partnership development and sales.
• Establish and maintain a governance framework for all product-related activities, embedding risk controls and compliance.
• Oversee product development and lifecycle management, ensuring alignment with regulatory standards and profitability goals.
• Collaborate with cross-functional teams—Pricing, Marketing, Operations, Finance—to integrate governance into product design and delivery.
• Monitor product performance, conduct audits, and identify opportunities for innovation and improvement.
• Lead and inspire a high-performing team, fostering a culture of collaboration and accountability.

What We’re Looking For

• Proven experience in product strategy and governance within a complex organisation.
• Strong understanding of healthcare or financial services markets.
• Ability to design and implement governance frameworks and risk management practices.
• Excellent stakeholder management and communication skills.
• Leadership experience with a track record of building and developing high-performing teams.
• Analytical mindset with the ability to balance strategic thinking and operational delivery.

Benefits

Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of health – from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family-friendly benefits.

Joining Bupa in this role you will receive the following benefits and more:

• 25 days holiday, increasing through length of service, with the option to buy or sell
• Enhanced parental leave
• Company-matched pension scheme
• Annual performance-based bonus
• Private medical insurance
• Access to our health assessments and wellbeing services
• Discounts on Bupa products and services

Why Bupa

We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

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