Head of PMO

Focus Group | Remote (UK)

Ideally based close to one of our Hub Locations: Shoreham, Exeter, Birmingham, Manchester, Glasgow

Focus Group is an Hg-backed Managed Service Provider valued at $1 billion, experiencing significant transformation as we scale and grow. As we expand our capabilities and market presence, we're building the infrastructure and governance frameworks to support our ambitious growth trajectory.

We're seeking an exceptional Head of PMO to lead our Project Management Office during this exciting phase of transformation. This is a unique opportunity to shape project delivery standards and governance frameworks in a high-growth, private equity-backed technology business.

You'll establish the PMO function as a centre of excellence, driving consistency across both transformation initiatives and business-as-usual programmes whilst directly managing critical projects that support our growth ambitions.

As Head of PMO, you will:

Leadership & Governance

• Establish and maintain PMO standards, methodologies, and best practices across the organisation
• Design and implement governance frameworks ensuring projects deliver to time, budget, and scope
• Lead portfolio reporting and performance metrics to senior stakeholders
• Provide delivery assurance through stage gates, risk management, and quality reviews

Project Delivery

• Directly project manage multiple BAU initiatives simultaneously from initiation through closure
• Line manage a team of Project Managers supporting BAU and transformation portfolios
• Ensure effective resource allocation and capacity planning across programmes
• Manage interdependencies between projects and resolve conflicts

Standards & Process

• Define project lifecycle standards, templates, and tools
• Drive continuous improvement of PMO processes and practices
• Establish project health checks and intervention protocols
• Champion project management capability development across the organisation

Stakeholder Management

• Report to executive leadership on portfolio health and risks
• Collaborate with programme leads to align delivery approaches
• Build strong relationships with business area leads and delivery teams

Essential:

• Proven experience leading a PMO function
• Strong track record delivering complex projects on time and to budget
• Experience managing Project Managers and developing team capability
• Excellent stakeholder management and communication skills at all levels
• Experience establishing governance frameworks and reporting structures
• Industry experience within IT Services or Telecoms sector

Desirable:

• PMO or project management professional qualification (e.g., PMP, PRINCE2, MSP)
• Experience in transformation programmes within private equity-backed businesses
• Background working in high-growth, scaling environments

• Salary: Negotiable
• Location: Remote (UK-based) with preference for candidates near our hub offices in Shoreham-by-Sea, Exeter, Birmingham, Manchester, or Glasgow
• Hybrid working: Flexibility with occasional travel to offices
• The opportunity to build and shape a critical function in a $1bn valued, Hg-backed business
• Be part of an exciting transformation journey with significant career development opportunities