Leads Utopia’s HR and recruitment function across international teams, owning workforce planning, hiring, onboarding, development, performance, succession, engagement, retention, compliance, and people metrics. Partners with executives on organizational design, manages HR budgets and vendors, and coaches the HR team. The role is fully remote and supports teams across Western Europe and Latin America.
We are looking for a Head of People to lead and transform our international HR and Recruitment function. You will improve talent quality, performance, and retention; strengthen organisational culture; and implement scalable people processes across a diverse international business.
You will systematically assess HR processes and recruitment funnels, identify gaps and root causes, and deliver data-driven improvements. This is a hands-on leadership role for someone who can build processes from the ground up, lead change in a low-process-maturity environment, and deliver measurable results with a lean team.
Requirements
- Senior HR leadership experience with strong recruitment and organisational development expertise.
- Proven results improving quality of hire, retention, probation outcomes, and performance.
- Hands-on experience auditing end-to-end HR processes, recruitment funnels, and process deviations.
- Strong capability in HR / Recruitment analytics, KPIs, root-cause analysis, and continuous improvement.
- Experience in performance management, engagement, culture, organisational design, and workforce planning.
- Ability to build practical processes and lead their adoption across different business functions.
- Experience with distributed international teams and awareness of contractor / employment arrangements.
- Strong leadership, stakeholder management, problem-solving, ownership, and fluent English.
- Plus to have:
- Russian fluency
- In-house recruitment or HR experience within the construction, real estate, architecture, design, or hospitality industries. Experience hiring for or working directly within these sectors is preferred.
- Develop and execute People strategy aligned with business needs.
- Lead a lean HR and Recruitment team and improve its effectiveness.
- Strengthen sourcing, candidate assessments, hiring standards, and quality of hire.
- Analyse recruitment funnels and the entire HR lifecycle; track deviations, investigate root causes, and implement corrective actions.
- Build onboarding, performance management, feedback, retention, and development processes.
- Build a sustainable culture of engagement, accountability, and high performance.
- Establish and continuously improve People dashboards, KPIs, and management reporting.
- Adapt people practices to corporate functions, site teams, and potentially hospitality operations.
- Partner with leadership on organisational effectiveness, headcount planning, and employee performance.
- Oversee international People operations and partner with Legal and Finance on compliance.
- Personally drive implementation and adoption of improvements.
Benefits
- Opportunity to build and shape the People function of an international luxury hospitality business.
- Direct involvement in strategic organisational decisions and meaningful transformation.
- High autonomy, ownership, and visibility with senior leadership.
- International exposure, remote work, and occasional travel.
- Entrepreneurial environment with a lean, collaborative, multidisciplinary team.
By submitting this application, I agree that my personal data will be collected, processed, and retained by the company solely for the purposes of managing and assessing my candidacy.
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