About Pikl
Pikl is on a mission to enable the growth of digital marketplaces, starting with vacation rentals. We design and deliver insurance-enabled solutions that help platforms, property managers and owners unlock new revenue and deliver better customer experiences.
Launched in 2019, we began by protecting individual hosts and homeowners with specialist holiday-let cover. That experience now powers our insurance-enabled products, which increase participation, lift conversion and drive revenue across the marketplace value chain: platforms, homeowners and guests.
With offices in Norwich and London, and plans for international expansion, we work with some of the most recognised brands in travel as well as major insurance aggregators.
About the role
Reporting to the Chief Commercial Officer, you’ll own the relationship with Pikl’s multi-unit site partners, starting with holiday parks, from the first conversation to long-term growth. That means structuring commercial deals, supporting onboarding, driving adoption and finding the next opportunity.
You’ll sit between commercial, product, technology and operations. You’ll also be the voice of park partners inside Pikl, turning what they tell you into priorities for the teams working with Product, Technology, Operations, Underwriting and Finance.
What you’ll do
Own and execute the partnership strategy for holiday parks and other multi-unit sites, aligned to Pikl’s commercial growth objectives
Lead commercial negotiations from first conversation to signed contract and launch
Own onboarding and activation, so partners reach value quickly
Act as the senior relationship owner, building relationships with commercial, operational, product and executive teams inside park groups
Spot ways to grow existing partnerships through new products, new markets and commercial initiatives
Track partner performance against agreed objectives, KPIs and revenue targets
Work with Commercial Finance on business cases, proposals and partnership models
Make sure contractual, regulatory and operational requirements are understood and managed across the partnership
Work with the other Heads of Partnerships, and build and lead a team when the need arises
Represent Pikl at industry events and report on forecasts and recommendations to the CCO
What you’ll bring
Proven experience in the holiday parks sector, whether at an operator or as a supplier, distributor or technology partner selling into park groups
An established network among park operators and the businesses around them, and a record of working with their senior decision-makers
A track record of originating, negotiating and closing complex B2B commercial partnerships, rather than consumer holiday or holiday-home sales
Experience managing large strategic accounts, with responsibility for onboarding, growth, retention and commercial performance
A strong grasp of partnership commercial models and go-to-market strategy
Commercial judgement and an analytical eye for opportunities and risks
Excellent communication, presentation and negotiation skills
Experience leading cross-functional work across product, technology, operations and commercial teams
Nice to have
Experience in insurance, insurtech, travel technology, proptech or digital marketplaces
Our Values
At Pikl, our values are the foundation on which our success is built. They guide how we work together, how we make decisions for customers and colleagues, and what we recognise and reward.
Possibility
We think big and are fearless in turning challenges into opportunities. We stay curious, test ideas and learn quickly.
People
We put people first, building relationships rooted in empathy and trust. We respect, include, and learn from one another. We celebrate progress.
Progress
We unlock growth opportunities for our customers and each other yet make it our personal responsibility to own actions and see them through.
Why work at Pikl
Hybrid & Flexible working set up
Access to an incredible working space in Norwich and London
Annual leave entitlement of 28 days, plus bank holidays
35 hour working week
Employee Assistant Program with 24/7 GP support and wellbeing services for you and your immediate family
10% discount with Sykes Cottages
Training and development opportunities
Social events
Support from an awarding-winning CEO & Founder
Pikl Insurance London, England Office
20 Wenlock Road, London, England, United Kingdom, N1 7
