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Are you an operations-minded legal professional ready to shape the future of legal delivery at a fast-paced, global tech business? This brand-new role gives you the chance to build and lead a Legal Operations function from scratch — with direct access to senior leaders, meaningful impact, and global reach.
Here’s what it’s all about:
As the Head of Legal Operations, your role is all about enabling a smart, efficient, and scalable legal function. You’ll bring clarity and structure to how legal advice is delivered across the business by introducing best-in-class systems, managing legal spend, and streamlining workflows. You’ll be the go-to expert on legal tech, team operations, outside counsel management, and internal reporting. If you're someone who thrives at the intersection of law, tech, and business operations, this is your kind of role.
This is a hybrid role, requiring at least three days per week in the office. We support your work-life balance with a mix of in-office collaboration and home-based productivity.
Regrettably, we are unable to provide visa sponsorship, so you must be eligible to work in the UK on a permanent basis.
Here’s a breakdown of what you’ll do (not all of it, just the important stuff):
- Build and implement a legal operations strategy to support a global in-house legal team
- Lead the selection and roll-out of a Contract Lifecycle Management (CLM) system and create a business-focused records taxonomy
- Oversee engagement with external law firms – tracking spend, managing authorisations, and measuring performance
- Support budgeting, KPI tracking, and reporting for the Legal department
- Help coordinate internal team development, professional training compliance, and legal team activities
- Act as the key liaison between Legal and other business functions to streamline cross-functional workflows and reduce risk
These are the essentials you’ll need to get an interview:
- 3-5 years of experience working in-house at a global company in a legal operations role
- Experience implementing legal technology and associated systems and processes
- Excellent academics
- A pragmatic and process-driven approach to tasks and reporting
Behavioural competencies:
- High levels of personal organisation and time management
- A consensual and collaborative approach to work and relationship building
- Strong communication and stakeholder management skills
- A commitment to YouGov values
It would be great if you had these too, but we’ll support you if you don’t:
- Prior experience in a lawyer or paralegal role
- Experience in an intellectual property or data-centric business (e.g., marketing, media, tech, advertising, publishing)
What can you expect when you become a YouGover?
- In the UK you’ll get 25 days annual leave + Bank holidays throughout the year to take a well-earned rest, plus 1 extra day off for your birthday. In addition to this YouGov offers a designated day off that you can use to rest and recharge as we understand the importance of health and wellbeing
- You will also have the option to work abroad for up to 30 days in a calendar year
- We’re big on learning, so all YouGovers have access to the vast number of courses to help develop your career
- Auto-enrolled pension scheme
- BUPA Private Medical Insurance
- Health Cash Plan
- Cycle to work scheme
- Employee Assistance Programme
- Workplace Savings Plan
- Eyecare Vouchers
- Annual Season Ticket Loan
- Corporate Gym Membership Discount
YouGov is a global online research company, offering insight into what the world thinks.
We speak daily to our panel of over 27 million registered members to understand opinion and behaviors around the world. We have a strong reputation as a source of accurate data and we’re trusted by the world’s biggest brands to get it right, making us the most quoted market research source in the world.
Why join YouGov?
Join our global team to help us achieve our social mission: to make millions of people’s opinions heard for the benefit of our local, national, and international communities.
Understanding diversity of opinion requires diversity of background. Although our global panel of millions of people worldwide powers our research, our biggest asset is our people. If our research is to be truly representative of what the world thinks, we need people from all walks of life to be part of the team to bring their perspective to the work we do.
Life at YouGov
We are driven by a set of shared values. We are fast, fearless, and innovative. We work diligently to get it right. We are guided by accuracy, ethics, and proven methodologies. We respect and trust each other, bringing these values into everything that we do.
We strive to provide YouGovers with best-in-class benefits to support their physical, financial, and emotional wellbeing. We want our employees to have a sense of belonging and uniqueness in a supportive workplace, so they can bring their full selves to work.
Equal Opportunity Employer
As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity or expression, and sexual orientation), parental status, national origin, marital status, age, disability, genetic information, HIV status, political affiliation, socioeconomic background, veteran status or any other characteristic protected by law or in line with our responsibilities as a fair and ethic employer. All employment decisions are made based on occupational qualifications, merit, and business need.
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YouGov London, England Office
Group Head Office, 50 Featherstone Street, ,, London, United Kingdom, EC1Y 8RT
