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Why join Safeguard Global?
We want to help you “Work in Any Way” - that makes time for family, commitments, and life outside, so that you can have the best of both worlds. When you own what you do and are driven to deliver, you have the flexibility to decide where and how you work.
The role in a nutshell:
Safeguard Global is looking to onboard a Head of IT to oversee its Global IT operations. In this role, you will ensure that the infrastructure systems are suitable, reliable, functional, and secure. You will also be responsible for managing the day to day operations and budgeting of the core functions within the Global IT team, including service delivery, infrastructure and security, and business analysis.
How you will make a difference:
IT Systems
- Identifying the organisation's IT strategic priorities and selecting new systems and software to support these goals.
- Implementing IT, digital, and data procedures and policies across the organisation.
- Demonstrating hands-on experience with computer networks, network administration, network installation, firewalls, and email systems.
- Managing the procurement of all hardware, including laptops, desktops, printers, and software.
- Establishing a first-line IT support structure and an incident management process.
- Reporting risks, security gaps, and observations to the cybersecurity governance team.
- Auditing systems and assessing their outcomes.
- Ensuring global compliance with relevant IT legislation and practices.
- Communicating system changes to the organisation and arranging staff training for major updates.
Service Delivery and Supplier Management
- Managing relationships with software and telecom suppliers to ensure smooth IT system operations.
- Ensuring proper support from hardware and software vendors.
- Leading the management of IT contracts and renewals to ensure value for money and quality service.
Financial Tasks
- Managing the annual IT budget.
- Identifying, proposing, and planning future IT investments to enhance user capabilities, support organisational growth, and reduce risks.
Line Management
- Overseeing the professional development of direct reports, providing support, supervision, performance management, appraisals, and training.
- Leading, managing, and motivating the IT team with clear objectives and constructive feedback.
What will give you an advantage:
- 5+ years of managerial experience
- Proven skills in managing relationships and negotiations with key stakeholders and vendors.
- Expertise in Microsoft 365 applications, including Outlook, Teams, SharePoint, and OneDrive.
- Proficient in managing and configuring Active Directory (AD) policies and services.
- Hands-on experience with network management, including firewalls, email systems, and security protocols.
- Skilled in using ManageEngine or similar IT ticketing and service management tools.
- Proven ability to implement, maintain, and upgrade enterprise software and systems (e.g., ERP, CRM).
- Strong knowledge of cybersecurity practices and risk mitigation strategies.
- Familiarity with cloud services and solutions, particularly in the context of enterprise applications.
Who we are and what we do:
Safeguard Global is….Global! With offices worldwide, we help 1500+ companies hire, manage, and pay employees in 170+ countries. It's all about people! Join us to meet diverse folks, explore new cultures, and connect with amazing folks from around the globe.
Our Global Benefits
Autonomy & Flexibility (Work in Any Way): Be supported with as much flexibility as possible.
Bonding Leave: Enjoy paid leave to bond with your new family member.
2 Charitable Days: Contribute to causes you believe in.
Reward & Recognition Program: Be rewarded for your success and championing our values.
Corporate bonus/SIP: All Guardians are eligible for our annual bonus scheme or sales incentive plan.
Why become a Guardian:
International Environment: Grow your network internationally and collaborate across the world. Interact, discover cultures, and tap into local expertise.
Our Culture: We emphasize the people factor in everything we do. Our nurturing culture ensures your ideas reach our leaders and your contributions get the recognition they deserve.
Learning: We support your continuous growth by providing access to 2 learning platforms, where you can learn at your own pace.
Next Steps:
To apply, please click on the following link. We wish you the best with your application. Our Guardian promise to you is to keep in touch to arrange the next stage should your application meet the position's requirements, and or a gentle update if you have been unsuccessful at this time.
Welcome to the Future of Work!
#LI-NG1
At Safeguard Global, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and Guardians.
