Head of Internal Communications

About us

The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.

At the FT, curiosity thrives and ambitious thinking is rewarded. Here, you’re given the chance to reach millions, create work that matters and deliver impartial journalism in a polarised world.

In our warm, collaborative culture, you’ll connect with a diverse community of experts who support your growth, career aspirations and wellbeing.

Your future at the FT will be filled with opportunities that challenge and inspire you. With no fixed path, you’ll discover new skills and forge a career that can take you anywhere.

Build a newsworthy career at the FT.

Our commitment to diversity, equity and inclusion 

We believe in the power of unique perspectives and want all voices in our organisation to be heard, respected and valued. A supportive workplace is one where employees feel they can be themselves and operate to their full potential. We are committed to removing barriers for everyone, with a focus on addressing those faced by underrepresented groups.

The role 

The Head of Internal Communications will lead our company-facing communications efforts, engaging employees and ensuring their understanding of the FT’s ambitious plans for global growth in subscriptions, paying audiences, and new products and services. This role works closely with the FT’s senior leadership team to develop strategies and content for internal audiences, providing trusted advice and guidance to senior stakeholders.

The successful candidate will have a proven track record of designing proactive communications strategies, building strong relationships with senior executives, and guiding companies through business transformation. They will also be a people manager with a positive, collaborative approach, willing to lead by example.

Key responsibilities

• Oversee the global employee communications programme and tools, including intranet, email newsletters, and other internal channels.
• Write materials for senior leadership, including monthly business updates, decks, and briefs; act as a trusted advisor to the management board.
• Plan, prepare, and deliver global staff events, such as town halls, AI/data learning weeks, and annual senior management offsites.
• Deliver major company reporting, including our annual business update; sustainability and impact reports, and more.
• Execute strategic internal communications around major corporate milestones, including leadership transitions, business announcements, and M&A activities.
• Directly manage in the UK, and work collaboratively with global communications team members to advise on regional internal communications efforts.

Required skills and experience 

• Significant professional experience in internal communications within the media, publishing or technology fields - or another high-profile, complex global business.
• Proactive approach with a proven track record in implementing successful, multichannel communications strategies, with an emphasis on change management.
• Exceptional written and verbal communication skills with strong attention to detail.
• Ability to quickly establish strong working relationships with colleagues at all levels.
• Ability to work to tight deadlines and manage multiple projects simultaneously.
• Strong interest in business, news, and current affairs.
• DESIRABLE: Knowledge of currently available AI tools and their applications within business. 

What’s in it for you? Our benefits

Our benefits vary by location but we are committed to providing best-in-class perks across all our offices. These include generous annual leave, medical cover, inclusive parental leave packages, subsidised gym memberships and opportunities to give back to the community. Full details of our benefits are available here.

We’ve embraced a 50% hybrid working model (averaging two to three days onsite) that fosters trust and remote adaptability while encouraging in-person camaraderie and peer learning. Additionally, we are open to accommodating specific flexible working pattern requests for all roles where feasible.

Accessibility

We are a disability confident employer and Valuable 500 signatory.

Please let us know if you require any reasonable adjustments/personalisation as part of the application process or to enable you to attend an interview. If you would like to discuss your requirements or have any questions, email [email protected] and a member of our team will be happy to help.

Further information

At the FT, we embrace innovation and the use of technology and appreciate that individuals may leverage AI tools as part of their job application process. Whilst we are happy for you to use AI to assist with your application, it is essential that all information provided is authentic and accurately represents your skills, experience, and qualifications.

Candidates should be aware that the use of AI throughout the application process may be monitored to ensure a fair and transparent hiring process for all.

Please beware of fraudulent job postings and offers claiming to be from the Financial Times. All legitimate opportunities will direct you to apply through the official Financial Times careers site, and the FT will never ask for financial information, payments, or referrals to third parties during the hiring process. If you have any concerns about the legitimacy of a job posting or suspect any scam activity, please contact [email protected]. 

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