Head of ICB Control and Operational Risk Evaluation (CORE) Governance

Job Description
Join our dynamic team as a leader in CORE Governance, where your expertise will shape the future of the International Consumer Bank. Collaborate with senior leaders globally to provide strategic advice and manage regulatory examinations. Be part of an agile, forward-thinking team that values creativity and innovation. Our people-first culture supports career growth and skill mastery, welcoming you into a diverse, inclusive professional community. Make an impact from day one by engaging with cross-disciplinary teams to build creative solutions.
As a Vice President/Executive Director in the CORE Governance team, you will lead the execution of the Control and Operational Risk Evaluation (CORE) framework. You will address control deficiencies to reduce financial loss, regulatory exposure, and reputational risk. Collaborate with senior leaders globally, providing strategic advice and managing regulatory examinations. Join us in a collaborative setting where your decisions and deliverables are interconnected with other areas, fostering a proactive risk and control culture.
Job Responsibilities:

• Oversee the Control and Operational Risk Evaluation (CORE) program, including Control Design, Risk Identification, Issue Management, and Control Governance.
• Lead key control programs like Compliance Risk Assessments (CRA) for Strategic Growth Office (SGO)
• Foster a proactive risk and control culture using proven evaluation strategies and change management protocols.
• Design and maintain a robust control framework aligned with regulatory requirements and industry best practices.
• Analyze program data to identify operational risks and support business strategies.
• Engage with control colleagues across the firm and external partners.
• Provide feedback and training on risk concepts and their application.
• Lead global regulatory interactions and manage Matters Requiring Actions (MRA) for the International Consumer Bank.
• Manage all control activities, including governance forums, regulatory interactions, and process reviews.
• Oversee the design and implementation of future controls using automation tools.
• Ensure compliance with risk standards, policies, and regulations.

Required Qualifications, Capabilities, and Skills:

• Minimum 12+ years of relevant experience, with 7+ years in management at a large financial institution or related field.
• Experience in Risk and Control Self-Assessment, Operational Risk Management, and new product launches.
• Excellent communication skills with the ability to influence business leaders.
• Proven experience in financial services, with a background in controls, audit, or compliance.
• Strong critical thinking, attention to detail, and analytical skills.
• Effective change management experience.
• Exceptional interpersonal and relationship-building skills.
• Adaptable to shifting priorities in a fast-paced environment.
• Independent decision-making using sound judgment.
• Proficient in Microsoft Office Suite.
• Bachelor's degree or equivalent preferred.

Preferred Qualifications, Capabilities, and Skills:

• Experience with JIRA, Confluence, Alteryx, or Tableau is a plus.

About Us
J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.