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Vanguard

Head of Financial Crime Operations – UK Personal Investor

Sorry, this job was removed at 04:35 p.m. (GMT) on Wednesday, Jul 16, 2025
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The role involves tracking operational metrics, developing presentations, supporting leadership, and coordinating business operations strategy across locations.
Oversees and enhances our financial crime prevention and detection capabilities within the retail investments space. Leverages technology, data, and automation to proactively manage financial crime risks while driving operational excellence and supporting sustainable business growth.

Core Responsibilities

Strategic Leadership:
 

  • Lead the design and execution of a future-ready financial crime operations strategy that integrates technology solutions to enhance prevention, detection and management capabilities.
  • Build and lead high-performing teams, fostering a culture of accountability, continuous improvement, and operational excellence.

Data & Technology Enablement:
 

  • Champion the use of AI and automation to improve transaction monitoring screening, and case management processes – reducing false positives and increasing investigative efficiency.
  • Lead transformation initiatives to modernise financial crime operations, including the implementation of new platforms, workflow tools, and digital onboarding solutions.

Risk Management:
 

  • Lead the day-to-day operations of the financial crime team, including transaction monitoring, customer due diligence (CDD), enhanced due diligence (EDD), PEP and Sanctions screening and suspicious activity reporting (SAR).
  • Oversee the investigation and resolution of complex financial crime cases, ensuring timely escalation and reporting.
  • Continuously assess and mitigate financial crime risks across the retail investment lifecycle, using data-driven insights and predictive analytics to inform decision-making.
  • Ensure adherence to UK and international financial crime regulations (e.g., FCA, JMLSG, FATF), while working closely with strategy and CX teams to embed proportionate, risk-based controls that enable innovation and customer growth.

Key skills / experience

  • Extensive experience working within a Financial Crime within financial services, preferable in retail investments
  • Strong understanding of applicable regulations and law, related to retail investing
  • Strong communication and interpersonal skills including experience engaging with regulators and executive committees.
  • Strong leadership skills and the ability to motivate staff, build strong teams and capability
  • Effective collaborator with ability to establish credibility quickly
  • Delivery focused with a hands-on approach
  • Strategic and proactive thinker with ability to see the big picture

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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