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Team: Finance
Reporting to: SVP Finance
Location: London
About Volt
Volt is revolutionising how people pay online, globally. Our technology frees consumers from cards by letting them ‘Pay by Bank’. It’s effortless. It’s lightning fast. It’s the future. For businesses everywhere, it’s transformative.
We’re already trusted by leading brands around the world, but the real-time revolution is only just beginning. Having raised $83.5m, we’re accelerating our mission of delivering real-time payments, everywhere. And that’s where you come in.
We need world-class talent to create a world where consumers pay, and businesses get paid, instantly. With headquarters in London and offices in Berlin, Kraków and Warsaw – and an all-star team already in place – we’re sure you’ll fit right in.
About the role
We are looking for a Head of Payments Operations to make an impact by working closely with the Finance department and driving excellence in safeguarding and regulatory compliance. This is an exciting opportunity for a proactive and detail-oriented professional to take ownership of a critical function within our organization.
This role offers the opportunity to make a tangible impact, ensuring the safety and integrity of client funds while driving innovation and efficiency in financial operations.
What the role involves
- Lead and oversee the Payments Operations (Safeguarding) team to ensure full compliance with regulatory requirements in the UK and Poland (and any other countries where we handle client money).
- Maintain accurate segregation and reconciliation of client funds in accordance with FCA and KNF regulations.
- Maintain, implement, and automate robust processes for daily monitoring of safeguarded accounts, ensuring that client funds are protected at all times.
- Manage and lead a team of two analysts.
- Ensure timely and accurate production of required regulatory reporting.
- Work closely with compliance and legal teams to stay ahead of any changes to safeguarding regulations and implement necessary adjustments proactively.
- Drive process improvement initiatives to enhance operational efficiency within the safeguarding function.
- Develop, update, and maintain safeguarding policies and procedures to ensure they are current and compliant.
- Conduct regular training and communication sessions with the wider finance team to promote understanding and adherence to safeguarding principles.
- 5+ years experience running a team managing client safeguarded funds.
- Proven track record of working with regulators, for example the KNF or the FCA.
- Experience in a fast-paced start-up or high-growth environment, ideally within payments, fintech, or financial services.
- Experience in designing and implementing safeguarding policies and procedures.
- Demonstrable history of automation of processes.
What happens next?
- Selected candidates will be invited for an initial interview with our Talent Acquisition representative. The video meeting will take about 30-45 minutes.
- As a next stage, you will be asked to solve and send back the MS Excel test within 40 minutes after you receive it.
- Then it’s time for a second interview! The meeting will be conducted by our SVP of Finance and SVP of Legal, lasting 30-45 minutes.
- Our Interim CEO and our Interim CFO would also like to chat with you. You can expect the meeting to last approximately 30 minutes.
- Then, it’s time to meet your future direct reports! The meeting will take 30 minutes,
- If successful, you will be given a job offer proposal.
- 25 days holiday + your birthday off 🥳
- Hybrid working (2 days in the office; Tuesday and Thursdays) 🏡
- Digital Detox: once every two months on Friday we close down all comms at Volt. The whole business is officially ordered to take the day off!🧘🏻♀️
- Private Healthcare 🩺
- Enhanced Parental Leave 👪
- Thursday lunch is on us 🍲
- Pension contribution (5% of your qualifying earnings) 🧓🏽
- You will be given a MacBook when you join 💻
- HQ on Tottenham Court Road with a bunch of perks such as yoga, gym, unlimited snacks 🤸🥮
At Volt, diversity and inclusion are integral to our culture.
We believe in hiring for cultural add, embracing difference, and fostering a safe space where everyone can bring their authentic selves. Our mission is to transform the payments industry and this is only possible through the power of our diverse and talented team.
Join us in making real-time payments accessible for all.
Volt.io London, England Office
12 Melcombe Place, London, United Kingdom, NW1 6JJ
