Lead the management of tuition fees and income collection, ensuring compliance and enhancing student experience while collaborating with departments and senior leadership.
Department: Finance
Location: London, Greenford
Type of Contract: Permanent (On-Site)
Our Vision: Changing lives through education.
Are you a strategic thinker with a passion for financial excellence and student experience? We’re looking for a dynamic Head of Fees and Income to lead the charge in managing tuition fees, billing, and income collection across our institution.
In this pivotal role, you’ll drive financial sustainability, ensure regulatory compliance, and deliver a seamless experience for students and staff alike. You’ll work closely with senior leadership, academic departments, and external partners to optimise income streams and support our long-term goals.
What You’ll Be Doing:
- Leading the strategic development of tuition fee policies and payment plans
- Overseeing student billing, income collection, and debt recovery processes
- Ensuring compliance with UK regulations (CMA, SLC, OfS, etc.)
- Collaborating across departments to enhance the student journey
- Managing a high-performing team with a focus on service excellence
- Providing insights and reports to senior leadership and governing bodies
What We’re Looking For:
- Proven experience in student finance within higher education or a similar environment
- Strong knowledge of UK tuition fee structures and funding models
- Excellent financial acumen and experience with financial systems and reporting tools. Strong leadership and team management skills.
- Exceptional communication skills and stakeholder engagement abilities.
- Demonstrable ability to develop and implement fee policies and procedures aligned with strategic goals.
- Experience in managing debt recovery processes and improving income collection efficiency.
- Proficiency in data analysis and income forecasting to support financial planning.
- Knowledge of compliance requirements related to CMA, SLC, OfS, and student finance. Ability to work collaboratively across departments and influence senior stakeholders.
Desirable:
- ✔ Experience in private higher education
- ✔ Professional finance qualifications (e.g., ACCA, CIMA)
Your Impact:
- Drive accurate income forecasting and reporting
- Improve billing efficiency and debt recovery outcomes
- Enhance student satisfaction through clear, responsive fee management
- Support institutional financial health and strategic planning
What We Offer:
- 25 days annual leave, plus 8 public holidays
- 1-day extra leave per year of service, up to a maximum of 5 days
- Workplace pension scheme
- Tuition reimbursement for career development courses
- Flexible Benefits: Cycle to Work, Workplace Nursery, Techscheme and much more
- Perks@Work discounts platform, wellbeing centre and much more
- Reward and recognition programme
- £500 award employee referral scheme
- Discretionary annual performance bonus
About 1840 & Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com.
Top Skills
Data Analysis
Financial Systems
Income Forecasting
Reporting Tools
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