Head of Design

Hey! We’re Plum, your smart saving and investing app on a mission to help grow money for life. Whether you’re stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum’s got your back.

Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI – that’s the magic of Plum! As recognition for our work, we’ve received awards from the likes of Deloitte, Finder, and more.

That’s all down to our passionate team of 200+ Plumsters, who work around Europe to help us achieve our mission. And now we’re looking for more brilliant people to join us on our journey.

The Role

We are building towards our mission to maximise wealth for all. You will lead a talented team of designers across London and Athens offices, fostering a collaborative and creative environment that drives innovation and excellence in design.

This isn’t solely a people management role - you will also shape product direction as well as be involved in the details of flagship projects. You will actively engage in the design cycle, product details, and business outcomes.

What you will do:

• Manage and mentor a team of Designers, Mixed Methods Researcher & Product Copywriter providing guidance, feedback, and support for their professional growth
• Lead in design critiques, workshops, and ideation sessions to build a culture of continuous improvement and innovation
• Set high standards and support the team to deliver designs that build trust and long-term relationship with our users, and craft intuitive and delightful user experiences. Always challenge to do better
• Collaborate closely with Group Product Managers and Engineering Leads to ensure seamless collaboration across teams and functions
• Lead conversations from design perspective in quarterly planning and project prioritisation sessions
• Influence cross-functional teams to continuously enhance product quality in accordance to data, user feedback, research findings and market trend
• Establish and refine the design process in collaboration with Product and Engineering functions

Who you are:

• You have extensive experience in product design, with a number of years in managing designers of all seniority levels
• Proven track record of leading and mentoring design teams, fostering a collaborative and innovative environment
• You come from a strong design background, preferably in the fintech and mobile app industry
• You have experience working on product design at scale, with an international footprint especially in the European market
• You understand business outcomes and are able to identify overlaps with user value, and further translate them into design strategies
• You have an analytical mindset with a data-driven approach to problem-solving and decision-making
• You are solution-oriented and result-driven. You are resilient and able to deal with fast-paced start-up environment
• You have excellent interpersonal and stakeholder management skills

Plum's Perks

• We're all in this together! Own part of the company through stock options 💷
• Private health insurance
• Annual training budget
• Plum Premium
• Referral scheme: earn competitive rewards
• Flexible approach to remote working: we encourage at least 2 days a week in one of our beautiful offices in London, Athens or Cyprus
• Team breakfasts and team lunches. 
• 25 days holiday + bank holidays
• 45 work-from-anywhere days: giving you the flexibility to work your way. 
• 2 weeks sabbatical after 4 years to take the break you deserve. 
• Enhanced parental leave
• 1 paid volunteering day annually
• Annual team trip: to a surprise destination! 
• A fun, inclusive company culture (think 🦄🌈💯)

If this sounds like you, we’d love to hear from you!

Thanks,

Team Plum 💜

*Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.