Head of Data Analytics

Key Responsibilities

• Define and lead the analytics strategy for Xantura and the OneView platform.  
• Shape the future use of predictive analytics, machine learning, and AI capabilities within the platform. 
• Ensure analytics capability aligns with organisational priorities, customer needs, and evolving market opportunities.  
• Maintain awareness of emerging technologies and introduce appropriate innovation pragmatically and responsibly.  

• Lead the analytics function within the Platform Delivery team.  
• Work closely with the CTO and Director of Platform to ensure analytics capabilities evolve coherently alongside platform architecture and product strategy.  
• Support the operational integration of predictive analytics and AI into the OneView platform.  
• Ensure analytical models and outputs are scalable, supportable, explainable, and operationally effective.  

• Act as a senior advisory lead to the Data & Analytics team within Client Delivery on:  
• Predictive model structure and methodology  
• Analytical standards and governance  
• Model evolution and optimisation  
• Ethical and proportionate use of AI and analytics  
• Act as an advisory lead to the TechOps team within Customer Success on:  
• Operational management of predictive models  
• Deployment and monitoring approaches  
• LLM-generated case summaries and AI-supported workflows  
• Model quality assurance and lifecycle management  

• Establish and maintain high standards for analytics quality, validation, governance, and documentation.  
• Promote the ethical use of AI and predictive analytics, particularly in environments involving vulnerable individuals and sensitive public-sector interventions.  
• Ensure analytical approaches remain transparent, defensible, and proportionate.  

• Identify and evaluate emerging analytics and AI technologies that could strengthen the platform or improve customer outcomes.  
• Help maintain Xantura’s position as a market leader through thought leadership, innovation, and external engagement.  
• Present the organisation’s analytics vision, capability, and technology approach to clients, partners, and the wider market.  
• Support business development and strategic customer engagement where required.  

• Provide leadership and direction to the analytics function within Platform Delivery.  
• Support capability development, mentoring, and continuous improvement across analytics teams.  
• Foster collaboration between platform, delivery, customer success, and technical teams.  

• Reports to the CTO  
• Works closely with the Director of Platform  
• Collaborates across Platform Delivery, Client Delivery, and Customer Success functions  

Skills, Knowledge & Expertise

• Strong experience leading analytics, predictive modelling, or AI functions within complex operational environments.  
• Proven experience delivering operational AI and predictive analytics solutions at scale.  
• Strong management and leadership experience.  
• Ability to operate across strategy, technology, delivery, and stakeholder engagement.  
• Experience presenting complex analytical concepts to senior stakeholders, customers, and external audiences.  
• Strong understanding of governance, quality assurance, and lifecycle management for analytical models.  
• Deep appreciation for the ethical application of AI and analytics, particularly when supporting vulnerable people.  
• Public-sector experience is highly desirable.  
• Strong communication and influencing skills with both technical and non-technical audiences.  

Job Benefits

• Competitive salary reviewed annually  
• Opportunity to work for a passionate, mission-driven company seeking to resolve key societal issues  
• Flexible working – the opportunity to work flexible hours around life commitments, with a focus on outcomes rather than hours worked  
• Remote working – the ability to work remotely, excluding team meetings and client face-to-face sessions  
• Training and development opportunities identified through the appraisal process and funded by the business where agreed  
• 25 days annual leave (excluding bank holidays)  
• Company pension plan  
• Provision of required IT equipment (minimum laptop)  
• Travel and accommodation expenses covered where applicable

About
At Xantura, we’re on a mission to reduce societal inequality by helping local authorities use data more effectively. Our AI-driven platform empowers frontline workers with the insights they need to prevent complex issues like homelessness or children being taken into care — before they happen. We make this possible by connecting siloed datasets, applying advanced machine learning to enrich the data, and using predictive analytics to identify those most at risk. Our platform then distills this into clear, actionable insights that help frontline staff intervene early and make a real difference. It’s an exciting time to join Xantura. We’re scaling quickly, bringing on new clients, strengthening our platform, and expanding into new areas. While we’re a technology company at heart, our true focus is on improving lives — and we’re looking for people who share that vision.