Head of Compliance Operations

At Redpin, we simplify life’s most important payments. Buying a property overseas is one of the biggest moments in life — but moving large sums of money internationally can be stressful and complex. Redpin Group  renders payment services through wholly owned regulated payments businesses, including but not limited to, Currencies Direct and TorFX. These are trusted providers of international money transfers, offering excellent rates and expert support for both businesses and individuals. Backed by decades of experience, their advanced tools and services make currency exchange simpler and more secure. The Group operates globally and has licensed entities in multiple jurisdictions, including the UK, EEA (Spain), US, Canada, South Africa, Australia and New Zealand.Our trusted Currencies Direct and TorFX brands have been helping people move money for over 25 years. With new investment and a bold vision, we’re building a new generation of digital products and embedded payment solutions that make international property and business payments seamless. We’re transitioning from a traditional horizontal FX platform to a verticalized, embedded software company — and we’re calling this transformation Redpin 2.0. 

About the Role

We’re seeking a Head of Compliance Operations to lead our Global Operational Compliance team. You will be leading and setting policy and strategic direction in our efforts in combating financial crime, including money laundering, fraud, terrorist financing and proliferation financing and, depending on experience, you will be acting as the MLRO for the UK entities.

This is a senior-level role sitting on the second line of defence (2LOD) and reporting to the Global Head of Compliance (GHC).  This role is ideal for someone who enjoys building from the ground up, thrives in fast-moving fintech environments, and is excited by the chance to create a strong, modern compliance program within an international legal, compliance, and policy function. You’ll have significant ownership, visibility, and the opportunity to help shape both the regulatory strategy and the team around it.

In addition (depending on experience), you’ll also serve as the MLRO for the UK, acting as a key partner to the business and a trusted subject matter expert on AML requirements, operational compliance and risk management risk. With that skillset in mind, you will support the GHC and the wider business in  maintaining existing licensing  and reporting obligations as well as  approvals tied to future products. You will also play a central role in helping Redpin scale responsibly and confidently in the UK market.

What You’ll Do

• You’ll ensure that the Group carries on its operations in a manner compliant with relevant financial regulations, namely in respect to money laundering. Maintaining oversight through a dotted line for overseas operational compliance.
• You will represent the Group to its key stakeholders, both internal and external, including auditors, regulators, banking counterparties and law enforcement to ensure ongoing and strong governance and across multiple forums.
• Providing Senior Management approval for Group high risk matters, including but not limited to PEP approvals and concerns related to money laundering, terrorist financing, proliferation financing, financial crime and any other matters under your remit.
• You will perform AML risk assessments at Group and regional levels and with respect to any new products, services, market, jurisdictions and/or engagements the Group proposes.
• You will lead  a team of qualified Compliance Analysts and overseeing the first line compliance teams to ensure that they are acting at all times within the Group’s risk and compliance framework operational processes, defining KPI’s for each team member, monitoring delivery of these KPIs and ensuring ongoing high performance.
• Providing key Management Information (MI) and metrics to the Board with respect to AML, Fraud and other financial crime matters, as well as leading on all research and activities needed to draft and update the Group’s and regional Annual MLRO Reports.
• You will ensure that all customer applications and payments across the Group are handled in strict accordance with the Group’s risk and compliance framework including:
• Training staff in the first and second line of defense to ensure awareness of AML and Financial Crime risks, and the processes required to ensure escalation and reporting to the MLRO.
• Monitoring the activities of staff on a daily basis and identifying gaps in adherence, competence or training.
• Acting as the point of escalation for all teams on AML and operational compliance.

What You’ll Need

• Expert level understanding in operational compliance having a background in AML Regulation in the UK and Europe (minimum) and globally (ideal) and have a demonstrated and deep understanding of AML risk posed to Payments and E-money firms.
• You are capable of interpreting regulatory requirements (namely on AML) into highly efficient, compliant practices.
• You will be taking the lead in operational tasks, and will therefore have working knowledge with respect to customer onboarding, transaction monitoring and SARs processes.
• You will have the ability to provide advice and guidance to all levels of the business, across multiple stakeholders.
• You have an ability to work well under pressure, prioritising, taking responsibility and working to meet tight deadlines.
• You have experience or considered the challenges and development opportunities of working at a fast growing, technology-led enterprise.
• Strong people management and interpersonal skills.
• Ability to manage a diverse and global group of highly skilled compliance employees. 

Bonus Points

• Previous compliance experience within a cross-border payments service that focuses on FX.
• Experience in supporting the business with matters around automation of compliance systems and controls.