Head of Compliance Operations

Blockchain.com is the world's leading software platform for digital assets. Offering the largest production blockchain platform in the world, we share the passion to code, create, and ultimately build an open, accessible and fair financial future, one piece of software at a time.

We are looking for an outstanding compliance professional to join our fast-growing team as the Head of Compliance Operations. This role, reporting to the Chief Compliance Officer, will be responsible for overseeing Compliance operations for the function. 

We are looking for a highly motivated, adaptable, and collaborative professional who can handle ambiguity and enjoys building. As the Head of Compliance Operations, you will be responsible for managing Compliance operations, ensuring regulatory adherence and enabling efficiency and operational excellence. If you have experience in a fast-paced environment and are looking for an opportunity to be a member of an innovative compliance team in the cryptocurrency space, this is the perfect opportunity for you!

Role

The Head of Compliance Operations will oversee the implementation of effective compliance strategies, streamline operational processes, and maintain the highest standards of integrity while managing risk in a fast-evolving regulatory environment for cryptocurrency and blockchain technology.

WHAT YOU WILL DO:

• Design and oversee the implementation of global compliance processes, ensuring full adherence to AML/CTF, KYC, and consumer protection standards and aligned with industry best practices. 
• Establish and maintain key performance indicators (KPIs) to measure the effectiveness of compliance operations, including alert volumes, false positive rates, and investigation times. Utilize an in-depth understanding of metrics, reporting, and capacity planning to make informed data-driven decisions.
• Develop and deliver dashboards and reports to senior management, regulators, and other stakeholders.
• Create and scale operational mechanisms to manage productivity, improve quality, and contribute to best-in-class compliance operations.
• Manage the implementation and optimization of sanctions screening tools to ensure compliance with OFAC, UN, EU, and other global sanctions programs.
• Develop, implement, and manage risk-based rules to ensure effective monitoring across diverse geographies and product offerings.
• Manage vendor relationships that support operational processes including transaction monitoring, screening, trade surveillance, blockchain analytics, etc. 
• Leverage technology to automate workflows, implement operational efficiencies, and enhance operational scalability as the business grows.
• Serve as a trusted advisory to the Chief Compliance Officer, delivering presentations on AML and Compliance program status and critical issues to leadership, driving strategic decision-making
• Build and manage a global team of compliance professionals specializing in transaction monitoring, screening, and operational compliance.
• Provide training, mentorship, and career development opportunities for team members.
• Foster a culture of compliance awareness, efficiency, and collaboration
• Act as a key liaison with regulators, auditors, and external advisors on transaction monitoring and sanctions compliance.

WHAT YOU WILL NEED:

• Minimum of 5 years of relevant AML experience.
• Knowledge of the laws, regulations, and guidance governing customer due diligence and related processes (for example, AML laws and regulations in Lithuania and other countries).
• Experience working to improve onboarding processes 
• Exceptional communication skills for engaging with regulators, leadership, and cross-functional teams.
• Ability to balance regulatory compliance with business growth and innovation.

COMPENSATION & PERKS

• Full-time salary based on experience and meaningful equity in an industry-leading company
• Hybrid model (remote & on-site setup in our London office) 
• Unlimited vacation policy; work hard and take time when you need it
• Apple equipment
• The opportunity to be a key player and build your career at a rapidly expanding, global technology company in an emerging field
• Flexible work culture  

Blockchain is committed to diversity and inclusion in the workplace and is proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, religion, color, national origin, gender, gender expression, sex, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, and apprenticeship. Blockchain makes hiring decisions based solely on qualifications, merit, and business needs at the time.

You may contact our Data Protection Officer by email at [email protected]. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf.  Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer will be subject to appropriate additional safeguards under the standard contractual clauses. 

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.