Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.
The Position
A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche.
The Head of Commercial Finance (internally known as Finance Enterprise Partner Lead, Customer Finance) is a senior leadership role, serving as a crucial business partner to the commercial organisation and is a key member of the Finance and Operations Leadership Team for UK & Ireland.
In this position, you play a key role in steering the commercial success by partnering with internal and external stakeholders along the customer journey, focused on creating value in support of our strategy and goals.
You role model the role of a leader as visionary, architect, catalyst, and coach (VACC), embodying the Roche operating principles. You’ll be leading a large team of both individual contributors and other people leaders, supporting them in their development journeys, fostering a collaborative and growth-oriented environment for all team members.
You support network building across the organisation, to share best practices, co-create solutions that generate value for the customer, the business and the healthcare system we serve; leveraging the skills and experience within the organisation.
The Opportunity
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Represent Roche in customer meetings, confidently convey our position, and with the ability to de-escalate if necessary.
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Play active part in ensuring sustainable commercial deals by considering risk evaluation, competitor assumptions and implementing sustainable pricing strategies
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Partner with the business and co-lead touchpoints throughout the customer journey with an enterprise mindset and enable maximum value creation through effective resources allocation
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Key partner for developing creative strategies for revenue generation unlocking the potential of current and future customers
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Design and evolve processes that serve the purpose and create efficiencies, and driving the implementation of innovative solutions and technologies (such as AI, automation…)
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Ensure customer financials are accurate and delivery of robust financial reporting to customers; in particular in line with our obligations as a primary contractor under the Managed Laboratory Service contracts
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Monitor and manage customer performance over the whole contract life cycle based on profitability and outcomes
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Support the business and customers in co-creating new business models, quantifying value, and providing pricing transparency
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Stimulate behaviours across the organisation aligned with financial objectives.
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Propose & drive ideas for P&L improvement - esp. upsell opportunities, efficiency/waste improvement, risk reduction, channel filling etc.
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Stay abreast of and scan the internal and external business landscape for trends, issues and opportunities to create value
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Foster an environment of continuous improvement and act as a change agent for the digital evolution of the function and beyond.
Who you are
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Established and demonstrated strong leadership skills, with a proven ability to communicate a compelling vision and guide teams through change while aligning with business goals.
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Deep business and financial acumen, with a passion for delivering tangible value for customers, patients, and the business.
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A data-driven decision-maker with a systems-thinking approach, understanding downstream and upstream impacts.
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Skilled in building relationships and actively seeking input from stakeholders across departments, geographies, and functions.
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Excellent negotiation skills, ensuring win-win outcomes while influencing better business decision-making.
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Ability to thrive in complex, agile environments, driving continuous improvement and navigating challenges.
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Proven experience in promoting diverse, inclusive teams, and empowering individuals to focus on high-impact work.
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Entrepreneurial, commercial, and customer-centric mindset, with the ability to integrate financial and operational information into a holistic, strategic view.
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Growth mindset, with a focus on long-term goals and fostering innovation.
This role is based onsite at our Burgess Hill office in West Sussex, United Kingdom.
Please upload only your current compelling CV and / or Cover Letter.
We look forward to receiving your application!
Who we are
At Roche, more than 100,000 people across 100 countries are pushing back the frontiers of healthcare. Working together, we’ve become one of the world’s leading research-focused healthcare groups. Our success is built on innovation, curiosity and diversity.
Our UK Diagnostics business, headquartered in Burgess Hill, West Sussex, employs approximately 560 highly skilled individuals. We provide the industry's broadest range of diagnostics and monitoring products & services, spanning all sectors of the market: from small hand held devices used directly by patients or healthcare professionals, to large diagnostic instruments found in hospital laboratories.
The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of Roche Products Ltd. At Roche Products we believe diversity drives innovation and we are committed to building a diverse and flexible working environment. All qualified applicants will receive consideration for employment without regard to race, religion or belief, sex, gender reassignment, sexual orientation, marriage and civil partnership, pregnancy and maternity, disability or age. We recognise the importance of flexible working and will review all applicants’ requests with care. At Roche difference is valued and we are proud to be an equal opportunity employer where you are encouraged to bring your whole self to work.
