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eBay

Head of Category - Collectibles

Posted Yesterday
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In-Office
London, Greater London, England
Senior level
In-Office
London, Greater London, England
Senior level
The Head of Category - Collectibles will lead category strategy and execution, manage a team, and optimize category performance using data-driven insights.
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At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About the Team and Role

The Head of Category - Collectibles leads the overall category strategy and execution across multiple L2 verticals. This outstanding opportunity allows you to build the future of eBay Live's diverse product categories.

You’ll lead a team of Category Managers and Analysts, bring together cross-functional collaborators around goals, and build scalable systems to support growth. Your role guarantees category excellence across metrics (GMV, ASP, retention, value), while directing incentive strategy, programming integration, and cross-category innovation.

What you will accomplish

Portfolio Leadership & Strategy:

  • Define and own the growth strategy for your assigned category portfolio (e.g., Collectibles, Fashion, or Luxury).

  • Lead annual and quarterly planning cycles with benchmarks for GMV, retention, and engagement.

  • Identify and develop new category opportunities, bringing to bear buyer and market insights.

  • Coordinate cross-category programming cadence and consistency.

  • Partner with Finance and Incentives teams to optimize budget efficiency and value (target ≥5x GMV return).

Team Management & Development

  • Manage and mentor a team of Category Managers and Account Specialists.

  • Drive operational excellence through structured goal setting, reviews, and training.

  • Build a culture of accountability, collaboration, and data-driven decision-making.

Cross-Functional Strategy & Collaboration

  • Partner with Business Development to ensure seller pipelines align to portfolio goals.

  • Work with Programming and Marketing to plan and complete high-impact campaigns and tentpoles.

  • Collaborate with Product and PMO to improve category tooling, reporting, and visibility.

  • Align with Trust, Legal, and GCX to ensure category compliance and consistency.

Performance & Reporting

  • Monitor category dashboards (GMV/hr, ASP, retention, incentive return on investment) and course-correct in real time.

  • Lead business reviews (WBR, MBR, QBR) summarizing insights, growth levers, and risks.

  • Identify and scale repeatable programs and guidelines across regions.

What you will bring

  • Strategic portfolio management and growth planning

  • Cross-functional leadership and alignment

  • Financial and return on investment literacy (incentives, spend optimization)

  • Team leadership and mentoring

  • Data analysis and insight storytelling

  • Operational rigor and execution within the field

  • Seller and buyer empathy

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

 

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