Head of AI Product

This role is based in our 5 Howick Place office 

At Informa, no two days and no two people are the same, and you'll find the freedom, opportunity and support of a fantastic community to make a real impact.

We’re an international business that connects specialists with knowledge, helping them to learn more, know more and do more through live and on demand events, digital and data-driven services and academic research.

We are home to over 14,000 colleagues across 30 countries and are a member of the UK’s FTSE 100 group of leading public companies. We’re thrilled to have earned the #3 spot in Glassdoor's Best Places to Work 2025 UK list, a recognition based solely on reviews by those who know us best - our current and previous colleagues. 

In Global Support, we provide expert guidance and hands-on support to the Informa Group and Informa’s many business teams. Across tech, finance, legal, corporate development, HR, communications, operations and many other areas, we work collaboratively and flexibly to help our brands serve their customers and help the company succeed.

The Head of AI Product is a key strategic and operational leader on Informa’s Inform Labs Innotation team. The role will collaborate with commercial leaders and the central product team to shape product offerings for teams and products covering our generative AI Platform Elysia, internal and customer-facing AI solutions across Informa’s global business. The Head of AI Product will identify new opportunities to embeed AI across the organization, leverage AI to delight and satisfy our customers, achieve business goals, improve our ways of working and drive alignment across teams, divisions and capabilities. Through exceptional team leadership and development, as well as relationships with senior business stakeholders, the Head of AI Product will foster a culture of excellence and accountability capable of producing digital experiences commensurate with our first-class platforms, events and content.

Key Responsibilities, Skills & Capabilities

• Co-Create with the Chief AI & Innovation Officer and Innovation Labs Teams the forward-looking product strategy for Informa’s AI Platform, Elysia.
• Collaborate with commercial and other product leads to craft the AI product vision and strategy for Elysia, and with the Product Design team to explore product ideas and concepts so they can be prioritized and designed to align with that vision and strategy
• Act as the primary advocate for Elysia, representing its functionality and potential to solve business problems effectively.
• Communicate product plans, progress, and results clearly and crisply to the executive team and other relevant stakeholders
• Collaborate with commercial leads to create and evolve product roadmaps across multiple product lines to achieve Informa’s AI transformation, with a deep understanding of priorities and dependencies, both business and technological
• Facilitate workshops, discussions, and presentations to communicate the value of AI-driven solutions and gather feedback for continuous improvement
• Shape our features for our AI Platform, coming up with scalable, streamlined ways we can embed AI throughout the organization as well across customer touchpoints.
• Collaborate with delivery, engineering and solution architecture to design, build and launch software efficiently and effectively, with an eye to optimizing our cross-functional ways of working
• Guide the creation/selection of success metrics for user engagement and product performance to demonstrate the value of new features to our customers and internal stakeholders
• Analyse product performance through metrics and user feedback and promote a culture of data-led continuous improvement for our products
• Foster a culture of innovation, encouraging the team to explore new technologies and approaches to product development and innovation design
• Inspire and motivate a high-performing, collaborative Product and Business Analysists individuals and promote their professional growth and development
• Contribute to improving the product management function – processes, practices and deliverables and its impact across Informa
• Support the Lead Product Managers in their efforts to balance customer needs with resource constraints and roadmap timelines

• Deep understanding of AI technologies, including generative AI, machine learning, and automation.
• Experience in championing AI solutions and driving adoption within large organizations.
• Familiarity with the challenges and opportunities associated with AI implementation in business contexts.
• Background in AI product development or related fields.
• Entrepreneurial, innovative and customer-centric mindset
• Progressive product management experience including leadership roles
• Experience working in the agile scrum delivery methodology
• Exceptional strategic thinking and business acumen
• An outstanding ability to analyze problems and apply quantitative analytical approaches
• Experience driving decisions using qualitative and quantitative data
• Adaptable, agile and speedy, with a willingness to take calculated risks, mitigate those risks, and learn from the outcome
• High EQ and social awareness when working both internally and externally
• Ability to translate and communicate data into concise, insightful, and actionable recommendations

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 25 days annual leave, rising to 27 days after two years, plus a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• A flexible range of personal benefits to choose from, plus company funded private medical cover
• A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
• Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
• Recognition for great work, with global awards and kudos programmes
• As an international company, the chance to collaborate with teams around the world

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

See how Informa handles your personal data when you apply for a job here.