Quilter plc is a leading wealth management business, which oversees £119.6 billion in customer investments (as at 31 March 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management.
If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us.About the Role
Level: 5
Department: QC Advice
Location: Regional Office or London
Contract: Permanent
Reporting to the Head of Advice, this role will be part of the Financial Planning team and support all Paraplanning and client administration needs across the Financial Planning population, based across a number of locations nationally, and their clients.
This role will:
Through your ParaPlanning and Administration management teams, manage the delegation of Paraplanning and client administration work to ensure the needs of our clients are met
Ensure ParaPlanning and client administration processes are regularly reviewed to ensure these are fit for purpose and best support our clients, proactively identifying improvements for the efficiency of the team
Establish strong relationship and an open dialogue with the Financial Planning Area Directors to ensure smooth operations between the Financial Planning and Paraplanning and Administration teams
Ensure relevant and insightful MI is produced regularly to monitor and report on the activities, risks and deliverables within your area. Attend relevant governance meetings as required.
Identify and manage resource gaps, escalating as appropriate to the Head of Advice
Assist with technical issues including input into the communication of technical developments, Budget updates and legislative changes to planners and clients
Participate in wider cross departmental of company wide projects as required
Proactively enhance industry and company knowledge, through external and internal sources
Travel is required in the role as appropriate to ensure connectivity with your teams across the country.
People & Leadership responsibilities-
To ensure that the team operates in compliance with all relevant legislation, rules, codes of conduct and in-house policies and procedures.
To ensure the team is managed within its agreed budget, if relevant, regularly reviewing resourcing requirements and authorising all relevant expenditure.
To ensure that employees receive appropriate training and coaching, as well as adequate supervision and monitoring, to enable them to fulfil their tasks, meet required Company standards and enable them to achieve personal objectives.
To review regularly the performance of employees in accordance with the Company’s guidelines, giving clear objectives and the requirements for the role and, where relevant, ensure that appropriate performance management or disciplinary action is dealt with in a prompt and fair manner, in accordance with the Company’s policies and procedures, and in conjunction with HR.
To ensure that all employees are treated in a fair and appropriate manner and support a diverse workforce
To ensure that appropriate confidentiality and protection of data is maintained for all members of the team.
To ensure the welfare of employees in accordance with Company health and safety policies.
Consumer Duty
This role will ensure good client outcomes but ensuring the ParaPlanning support and advice to our clients, as well as the administrative service they receive, is of the highest standard.
About YouMust have professional qualification relevant to the Financial Planner role, in line with FCA requirements. A willingness to study towards additional qualifications in QC’s specialist advice licence areas, if not held already, is desirable.
Proven experience managing ParaPlanning teams in the HNW private client sector, managing administration teams in addition to this would be desirable
Deep understanding of financial planning, investments, and regulatory requirements
Knowledge of legal and tax implications for advisory solutions
Experience delivering goals and targets in a regulated environment
Strong leadership and people management skills, including coaching skills
Strong problem solving skills
Ability to lead in a matrix environment
Strong attention to detail and focus on quality to ensure team delivery to a high standard
Experience of IT solutions such as Voyant and xplan
#LI-VS1 #QC
Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
Life Assurance: 4x your salary.
Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
Healthcare Cash Plan: Jersey employees only
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.
Top Skills
Quilter London, England Office
Senator House, 85 Queen Victoria Street, , England , London, United Kingdom, EC4V 4AB
