GUCCI Senior Client Advisor, Selfridges

Summary

We are looking for a Senior Client Advisor to join our team in London Selfridges on a full time, permanent contract.
You will rotate across Leather Goods, Ready-to-Wear, and Shoes departments to maximize sales opportunities and develop diverse client relationships.
Our team in Selfridges operates on a 4-day workweek (40 hours in 4 days).
You will be a Gucci brand ambassador responsible for achieving sales objectives by deepening client connections by providing every client with best-in-class service, elevated and unique experience, and strong client relationships. You also aspire to step into the sphere of store leadership by supporting on certain activities related to floor management.

Job Description

Key Accountabilities

• Proactively engage and establish strong relationships with clients, making the client feel valued and at ease from the first point of contact by offering best-in-class service

• Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty

• Drive individual and collective sales results through monitoring KPIs and maximizing selling opportunities in-store and remotely

• Foster open and constructive communication with team members, being always collaborative and proposing effective solutions

• Support for a consistent and branded onboarding experience for new Client Advisors and support on facilitating training in collaboration with store management

• Able to perform opening and closing procedures, inclusive of securing of assets such as safe combinations and keys to store

Key Requirements

• Proven experience in a Supervisor or Senior role within Luxury Fashion

• Excellent commercial awareness and ability to build and maintain a client book

• Passion for fashion and knowledge of luxury fashion products and trends

• High flexibility, strong communication skills and ability to adapt to different customers

• Team-player mentality, ability to work in a fast moving and dynamic environment

• Fluent in English and preferably a second language

Gucci is made of people who are diverse, talented, and unique. You're invited to come and show us the Dream-maker that you are.

Job Type

Regular

Start Date

2026-02-23

Schedule

Full time

Organization

Gucci Ltd.