As a Client Advisor at Gucci, you will provide personalized customer experiences, achieve sales targets, engage with clients, and promote luxury fashion. You will need some experience in luxury or hospitality, and fluency in English is required.
Summary
Influential, innovative and progressive, Gucci is creating a wholly modern approach to fashion. The House has redefined luxury for the 21st century, further reinforcing its position as one of the world’s most desirable fashion houses. Eclectic, contemporary, romantic—Gucci products represent the pinnacle of Italian craftsmanship and are unsurpassed for their quality and attention to detail. Gucci is part of the Kering Group, a world leader in apparel and accessories that owns a portfolio of powerful luxury and sport and lifestyle brands.We are looking for a Client Advisor to join our team in London – Heathrow Terminal 3 on a full time permanent contract.
Your role is about offering every customer a unique and personalized experience turning their dreams into a Gucci creation. You will make a real difference for each of our clients.
Job Description
Key Accountabilities
- Achieves individual sales and service KPIs by effectively using available data/systems to better understand own performance and sales opportunities
- Effectively uses cross- and upselling techniques to maximize sales opportunities
- Creates an engaging and emotional client experience, offering best in class service. Hosts the client in line with hospitality guidelines and welcome techniques
- Proactively engages and establishes strong relationships with clients, making the client valued from the moment they enter the store
- Combines styling knowledge with the ability to mix-and-match products to best serve the client
- Develops local and international client base and seeks to recruit and develop top clients
Key Requirements
- Some experience working in a high-end luxury/fashion brand or hospitality
- Proven track record in achieving sales targets and develop clients
- Passion for and sound knowledge about Gucci and luxury fashion
- Works productively in a high-pressure, fast-paced environment
- Fluent in English, any additional languages would be a plus
- Ability to work varied hours/days, including weekends as needed
Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.
Job Type
RegularStart Date
2026-01-04Schedule
Full timeOrganization
Gucci Ltd.Similar Jobs
Fintech • Mobile • Payments • Software • Financial Services
As a Senior Software Engineer I, you will build a centralized risk platform to enhance safety, reduce fraud, and support global product teams by delivering reliable systems and enabling fast, secure development processes.
Top Skills:
ComplianceFraud DetectionIdentity VerificationRisk ToolingSystem Design
Fintech • Payments • Financial Services
The Field Sales Consultant role focuses on selling payment solutions to small businesses. It offers uncapped earning potential through commissions and flexible work hours.
Top Skills:
Epos SystemsPayment SolutionsSoftpos
Fintech • Payments • Financial Services
This role involves selling merchant services, generating leads, and earning commissions based on sales performance with a focus on building client relationships.
Top Skills:
Crm ToolsEcommerceMobile PaymentsSoftpos
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
