.jpg)
At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew.
We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization.
To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success.
Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture.
If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you.
WHAT YOU’LL DO
Braze is a fast-paced, growth-oriented company, and to sustain this peak performance, our go-to-market teams must be highly productive. As GTM Enablement Manager, you will be a critical part of our go-to-market new hires’ early days at Braze and help set them up for long-term success in their roles.
Key Responsibilities:
Workshop Facilitation & Certifications
- Schedule and lead live onboarding workshops and certifications for new hires, ensuring the delivery aligns with business needs and expectations.
- Administer and grade assignments and certification assessments promptly, ensuring consistent standards and providing high-quality feedback.
- Manage the end-to-end logistics for the onboarding program, including coordination with Subject Matter Experts (SMEs) for specialized content presentations.
- Coordinate and handle multiple global onboarding cohorts across different time zones, ensuring smooth execution and alignment of content delivery.
Content Management & Development
- Maintain and update training materials in both live workshops and within the eLearning platform (Seismic Learning) to ensure accuracy and relevance.
- Redesign or create new onboarding content in collaboration with SMEs, ensuring materials reflect current business processes, tools, and strategies.
- Ensure continuous improvement of content to meet evolving business needs.
Program Management & Stakeholder Engagement
- Actively engage with new hires, monitor their progress, and provide follow-up communications to ensure they remain on track and engaged with the program.
- Provide regular feedback on onboarding program performance to the broader enablement team, identifying opportunities for enhancement and continuous improvement.
- Keep hiring managers updated on new hires’ progress to ensure they can provide additional support during the onboarding journey.
Data-Driven Enablement
- Track onboarding KPIs to measure the effectiveness and impact of the Onboarding Program using both qualitative and quantitative data
- Leverage data insights from new hires’ performance and feedback to optimize onboarding experiences.
- Ensure alignment between the Onboarding Programs and Business Goals, identifying and prioritizing areas for support or improvement.
Collaboration & Cross-Functional Partnership
- Work closely with the Enablement & Productivity team to integrate the latest enablement content into the onboarding program, where appropriate.
- Partner with SMEs and other teams across the organization to ensure alignment between onboarding content and the latest processes, tools, and business strategies.
- Participate in broader team initiatives, such as sales kick-offs or other larger training events, to provide support and deliver relevant content where appropriate.
WHO YOU ARE
- 5+ years combined experience in Sales/ GTM Enablement, Customer Success and/ or GTM readiness, Productivity, or Sales Operations..
- Subject matter expertise in sales processes, tools, methodologies, and techniques
- Strong communication, facilitation and influence skills
- Exceptional relationship management skills with senior stakeholders
- Strong collaboration and problem-solving skills
- Confidence when presenting in front of large groups
- Proven track record of producing and hosting enablement events, leading advanced sales training driving adoption of best practices, and measuring the impact of productivity programs at scale
- Flexibility and ability to pivot to new demands with a high sense of urgency
- Demonstrated leadership in delivering results with large-scale, cross-functional teams
- Experience working with Learning Management Systems and other related systems and processes
- Ability to conduct analyses, translate results to digestible communications, including messages and presentations
- Light travel
- Business fluent English. Additional languages are an advantage
#LI-Hybrid
WHAT WE OFFER
Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment.
From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as:
- Competitive compensation that may include equity
- Retirement and Employee Stock Purchase Plans
- Flexible paid time off
- Comprehensive benefit plans covering medical, dental, vision, life, and disability
- Family services that include fertility benefits and equal paid parental leave
- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
- A curated in-office employee experience, designed to foster community, team connections, and innovation
- Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
- Employee Resource Groups that provide supportive communities within Braze
- Collaborative, transparent, and fun culture recognized as a Great Place to Work®
ABOUT BRAZE
Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any amount of data from any source, so they can creatively engage with customers in real time, across channels from one platform. From cross-channel messaging and journey orchestration to Al-powered experimentation and optimization, Braze enables companies to build and maintain absolutely engaging relationships with their customers that foster growth and loyalty.
Braze is proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. In 2025, we were recognized as one of Built In’s Best Places to Work. In 2024, we were included in U.S. News & World Report’s Best Companies to Work For (Top 10%) and recognized in Great Place to Work’s Fortune Best Medium Workplaces, Fortune Best Workplaces in Technology, Fortune Best Workplaces for Parents, and Fortune Best Workplaces for Women.
Additionally, we were featured in Great Place to Work UK’s Best Workplaces, Best Workplaces in Europe, Best Workplaces for Development, Best Workplaces for Wellbeing, Best Workplaces for Women, and Best Workplaces in Technology.
You’ll find many of us at headquarters in New York City or around the world in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, Singapore, São Paulo, Seoul, Sydney and Tokyo – not to mention our employees in nearly 50 remote locations.
BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER
At Braze, we strive to create equitable growth and opportunities inside and outside the organization.
Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you.
We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you.
Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.
Top Skills
Braze London, England Office
Braze London Office
10th Floor, Exchange House, Braze, 12 Primrose St, London, United Kingdom, EC2A 2EG
