Fixter is a UK-based, end-to-end online car maintenance platform designed to make servicing, MOTs, and repairs as simple as ordering a takeaway. Founded in 2017, headquartered in London and with operations in the UK and France, Fixter operates a fully digital, customer-first service that includes vehicle collection and delivery, transparent pricing, and partnerships with a network of vetted local garages.
The company has expanded rapidly across more than 176 cities across the UK, helping thousands of customers access convenient, affordable, and trustworthy car maintenance. Fixter is part of the Renault Group, reinforcing its mission to transform the automotive service industry through technology, data, and a seamless customer experience.
Job DescriptionWe are looking for an experienced Growth Marketing Manager to drive customer acquisition, engagement, and retention across multiple channels. This role requires a highly analytical and creative marketer who can balance brand building with performance marketing execution, leveraging data to optimise the full customer funnel.
Key Responsibilities
Growth & Performance Marketing
Own and scale multi-channel acquisition strategies (paid search, paid social, display, affiliates, partnerships), as well as test new marketing channels and tactics across traditional and digital channels
Manage and optimise search and paid social campaigns (Meta, Reddit, TikTok, etc.)
Continuously test, measure, and improve campaign performance (CAC, LTV, ROAS)
Brand & Integrated Marketing
Develop and execute brand campaigns that increase awareness and trust
Ensure consistent messaging across all marketing touchpoints
Collaborate with creative teams to produce high-performing assets
Social Media & Content
Lead organic and paid social media strategy
Build and engage Fixter’s online communities
Work with content agencies to develop SEO-driven and social-first campaigns
CRM & Lifecycle Marketing
Own CRM strategy (email, SMS, push notifications)
Build lifecycle journeys to improve conversion, retention, and reactivation
Segment audiences and personalise communications
Analytics & Data
Use tools like Google Analytics, CRM platforms, and BI tools to track performance
Develop dashboards and reporting frameworks
Translate data into actionable growth insights
Experimentation & Optimisation
Run A/B or MV tests across landing pages, creatives, and channels
Optimise conversion funnels and user journeys
Identify new growth opportunities and channels
Experience
5+ years in growth marketing, performance marketing, or digital marketing roles
Proven track record of scaling customer acquisition in a high-growth environment (startup/scale-up preferred)
Automotive experience an advantage but not vital
Core Skills
Strong experience in:
Performance marketing (Google Ads, paid social)
Brand marketing campaigns
Social media strategy (organic + paid)
CRM / lifecycle marketing tools (e.g., Active Campaign, Salesforce)
Analytics & reporting (Google Analytics, Hotjar, etc.)
Deep understanding of marketing funnels, attribution models, and KPIs
Technical & Analytical
Data-driven mindset with strong analytical skills
Experience with A/B testing and experimentation frameworks
Comfortable working with marketing tech stacks and automation tools
Soft Skills
Strategic thinker with hands-on execution ability
Strong communication and cross-functional collaboration skills
Entrepreneurial mindset with a bias for action
Nice to Have
Experience in automotive, marketplace, or mobility sectors
Experience in scaling D2C or two-sided marketplace businesses
Familiarity with SEO and content marketing
What Success Looks Like
Sustainable growth in customer acquisition at target CAC
Improved conversion rates across the funnel
Increased customer retention and lifetime value
Strong brand presence in the UK market
Why Join Fixter
Be part of a fast-growing company transforming a £13bn automotive services market
Work in a data-driven, tech-enabled environment
Opportunity to make a measurable impact on growth and customer experience
Backed by a global automotive leader (Renault Group)
Opportunity for career growth and development as Fixter expands across Europe
Collaborative, inclusive work culture with a focus on employee well-being and satisfaction.
