About Evervault
Evervault offers modular payments infrastructure for companies building their own payments stack. We keep raw card data off your systems, cut PCI compliance work, improve acceptance, mitigate fraud and chargebacks and decrease your cost of payments, so you keep full control. Trusted by Ramp, Rippling, Modern Treasury and Overwolf; Series B, led by Ribbit Capital.
Role Overview
You’ll own how the world understands the way customers use Evervault and how they get the most from it. You’ll turn product and customer insight into things we ship: customer stories, tools, reports, courses and community. You’ll join our Fuel team, working closely with product marketing, content and design. Our CEO, Shane, is heavily involved, from brainstorming ideas to being the face and voice of what we produce.
What You’ll Be Doing
Talking to customers regularly, hunting for interesting stories and creative ways to tell them
Becoming the expert on the business models and customer types we serve, and how each uses Evervault
Working with customer success and solutions engineering to add colour to our target segments
Getting into the weeds with product and engineering to connect customer needs to what’s technically possible
Shipping across formats: blogs and social posts, but also customer workshops, video learning modules, or benchmark tools built on the payment data we see
Requirements
3+ years of work experience, ideally in product, product marketing, development, technical writing or solutions engineering
Technically competent: a computer science or engineering background, or hobby developer experience
Exceptional written and spoken English
You think like a journalist: you ask naive questions without embarrassment until you get an answer that’s actually interesting
Highly creative: you know what to say and how to say it in a way that stands out
Nice to Have
Knowledge of payments, fintech or developer tools
Experience creating video, workshops or interactive content
You’ve built small tools or demos with code
This Might Not Be for You If…
You only want to write: we expect you to explore new formats, not just blog posts
You want a pure engineering role: this is about understanding customers and telling their stories
You’d rather work from a brief: you’ll find the stories yourself by talking to customers
You want to work fully remotely: we’re in our Shoreditch office Tuesday to Thursday
Compensation, Benefits & Why Join
Stock options with an extended exercise window
Private health insurance
Generous vacation and flexible working hours
Catered lunch in our London office
A big say in how the Evervault story is told after our $25m Series B
Interview Process
Recruiter screen
Hiring manager interview
Founder Interview
Take-home task & Presentation
References and offer
Location
This role is based in London, in our Shoreditch office Tuesday to Thursday. We do not currently sponsor UK work visas.
Candidates must be based in the location specified. Any applications from candidates not in the required location may not receive a response.
