Zilch

Group Product Manager

Posted 12 Days Ago

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London, Greater London, England

7+ Years Experience

Fintech • Financial Services

The Role

Zilch, a payment tech company, is looking for a Group Product Manager to lead their Merchant and Purchase teams. The role involves overseeing product teams, setting product targets, building relationships with partners, and continuously improving ways of working for the product team.

Summary Generated by Built In

Who we are:

Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right?

We’ve already done big things since launching in the UK in 2020. In our first 24 months, we gained a huge 3 million customers. And just 14 months into our journey, we earned double-unicorn status – the fastest company in Europe to do so *bragging-not-bragging*

There are some exciting projects coming up and we’ve got big growth plans. Want to join us?

The role

We are in a competitive and exciting global market and although we are young, we are one of the fastest growing Fintech’s in Europe. We are now looking for a Group Product Manager to lead our Merchant and Purchase teams.
Our Product Teams are champion problem solvers, who fall in love with problems before discovering usable, viable and feasible ways to solve customer problems. As a Group Product Manager at Zilch, you have a passion for financial inclusion and deep interest in solving problems in ways that achieve business objectives and exceeds customers’ expectations. Our Group Product Managers are focused on creating the right environment for the product teams so that the teams can proactively optimise their areas. Group Product Managers are passionate about driving the Zilch Product forward as well as improving the Product team itself. Group product managers champion best practice ways of working, coach and mentor other Product Managers whilst handling complex strategic initiatives. We believe product management is a team sport, so we want people who thrive in working closely with designers, engineers, and data scientists to go from exploring problems to building solutions with confidence. You must be comfortable working in a fast-paced environment and act as servant leader for the product squads that own the product vision, strategy, and roadmap for their teams.
Day to day responsibilities

You will act as the product leader for two cross-functional product teams, empowered to solve problems in ways our customers love that also work for the business.
You will have line management responsibility of two Product Managers and act as point of support for the Product Managers by providing coaching and mentoring.
You will oversee the roadmap for these teams and work with product managers and stakeholders across the organisation to formulate the product strategy for this area.
You will set product targets for your teams, monitor product KPIs and proactively use data to drive the product forward.
You will be responsible for making sure the product shipped delivers value in a viable way for our business.
You will be building strong relationships with external partners to create joint roadmaps and manage delivery of strategic initiatives throughout.
Speaking to customers and stakeholders early and often to empathise with their biggest problems and validate solutions intended to solve those problems.
Continuously improve ways of working for the overall product team and act as cross-functional leader for Product Managers, designers, product analysts and squads to drive product discovery and delivery forward. Directing the work and priorities of the embedded data and design resource.
Accountable for ensuring Product Discovery happens on a continuous basis and initiatives are refined in time for Product Iteration Planning.
Act as point of coordination and alignment (e.g. working with the Engineering Manager to make scope & delivery trade off decisions and communicate these with stakeholders)

We're looking for...

7+ years of product management experience from minimum 2 different product lead B2C companies with zero to one experience of taking new products to the market.
Have passion for training, coaching and mentoring other Product Managers.
Have passion for product management tools and practices.
Have continuous improvement mindset and champion new ways of working within the overall product team.
Have incremental mindset and passion for delivering value to customers early and often.
Comfortable with understanding and occasionally querying - Engineering-led decisions to make sure we’re building things in the leanest, most efficient way.
Have a natural curiosity for product, tech, finance, and business building.
Truth seeking, taking responsibility for the performance of the product, leading with transparency and honesty.
Confident with evaluating data (analytics, customer feedback, industry trends) and ideas.
Customer obsessed, always asking whether what we intend to build will solve the customers problem.
Ruthlessly prioritises to focus on delivering high quality work fast.
Are a clear and concise communicator, great at building relationships and empathising with both internal stakeholders and external suppliers.
Are passionate about building diverse, inclusive, high-performance teams and aligning them around outcomes.
Accountable as an owner of the outcomes of a product area with clarity on decision making.

Bonus Skills:

B2C Fintech, E-Commerce or Marketplace experience.
Ideally have worked with some international or a remote/distributed team.
Scale-up experience – as it can feel like a rollercoaster at times.

What we offer:

Compensation & Savings

Pension scheme - 5% employee contribution and 3% employer contribution
Death in Service scheme - 3x your annual basic salary to nominated beneficiaries
Income Protection - up to 75% of annual basic salary to cover long term injury or illness

Health & Wellbeing