Provide hands-on IT operations support for Linux-based applications across FX and digital assets: triage alerts, perform investigative repairs, escalate complex issues, assist with datacentre hardware work, maintain inventory and hardware lifecycle, and coordinate with Service Desk, Network, Security and Windows teams.
This is an excellent opportunity for an ambitious graduate to gain 12 months of intensive, hands-on experience at a leading global FinTech firm. As a Graduate Operations Analyst (1-Year FTC), you will immediately contribute to our global institutional Platform across FX and Digital Assets.
This role is a defined, entry-level contract designed to provide you with high-value IT, commercial and financial markets experience in a regulated, institutional environment. You will be an integral part of the Operations team, providing essential support and directly impacting our IT operations. This position is ideal for candidates looking for a focused, fast-paced IT foundation before pursuing long-term career goals.
Responsibilities:
- Carrying out investigative and repair procedures for alerts on our Linux based applications
- Triaging and problem determination for alerts that appear in our monitoring systems
- Escalation to the 3rd line application teams when required for more complex issues
- Assist with the installation and hardware replacement work at our Datacentres if required
- Be responsible for the accuracy and maintenance of our inventory and hardware lifecycle management
- Manage and respond to day-to-day operational queries and application requests from other internal teams, ensuring a high level of service is maintained.
- Work closely with the Service Desk, Network, Security and Windows teams to streamline the resolution of problems and implementation of fixes.
Requirements
Essential Skills and Experience:
- An undergraduate degree (or equivalent) in a computing-related discipline
- A keen interest in IT and Computing
- Experience in administering computer systems for home or commercial purposes – Linux Based Systems preferred
- An interest in the financial markets, particularly Foreign Exchange (FX), FX Liquidity and institutional Digital Assets.
- Good communication skills with the ability to articulate complex concepts clearly and confidently.
- Proven ability to handle data accurately and manage administrative tasks with precision.
- Alignment with LMAX Group's core values of transparency, fairness, and precision.
- Prior experience or internships in a professional office environment would be beneficial.
Desirable Skills and Experience
- A demonstrable passion for financial markets, particularly Foreign Exchange (FX), FX Liquidity, and institutional Digital Assets
Benefits
- 25 days of holiday
- Bonus
- Pension contribution
- Private medical, dental, and vision coverage
- Life assurance
- Critical illness cover
- Wellness contribution program with access to ClassPass
- Plumm Platform
- Five volunteering days
- Give as You Earn initiative
- Learning and development programs
- Electric Vehicle Scheme
- Cycle to Work Scheme
- Season Ticket Loan
Top Skills
Linux,Windows,Datacenter Hardware,Monitoring Systems,Service Desk Tools,Networking
Similar Jobs
Artificial Intelligence • Cloud • Machine Learning • Mobile • Software • Virtual Reality • App development
The Engineering Manager will oversee software solutions for AR glasses, manage a development team, and collaborate on technical strategies and roadmaps.
Top Skills:
Api DesignC++Linux
Fintech • Mobile • Payments • Software • Financial Services
Lead product strategy and roadmap for Account Insights, prioritising data-driven features, collaborating with engineering, design, research and compliance to deliver personalised financial insights that increase engagement and customer financial outcomes.
Fintech • Information Technology • Financial Services
Senior individual-contributor Data Scientist building end-to-end private markets data products and ML models. Translate business problems into production solutions, design scalable pipelines, validate data quality, enable monitoring, author methodologies, and collaborate across stakeholders to deliver robust analytics to clients.
Top Skills:
Python,Pandas,Numpy,Scikit-Learn,Sql,Postgres,Snowflake,Azure,Aws
What you need to know about the London Tech Scene
London isn't just a hub for established businesses; it's also a nursery for innovation. Boasting one of the most recognized fintech ecosystems in Europe, attracting billions in investments each year, London's success has made it a go-to destination for startups looking to make their mark. Top U.K. companies like Hoptin, Moneybox and Marshmallow have already made the city their base — yet fintech is just the beginning. From healthtech to renewable energy to cybersecurity and beyond, the city's startups are breaking new ground across a range of industries.
