Company Overview
The SPTS division of KLA, designs, manufactures and markets wafer processing solutions for the global semiconductor and related industries. SPTS provides industry leading etch and deposition process technologies on a range of single wafer handling platforms. End-market applications include micro-electromechanical systems (MEMS), advanced packaging, LED, high speed RF device IC’s and power semiconductors. SPTS is part of KLA Corporation which develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
Group/Division
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
Purpose of the Role:
This role represents an excellent opportunity for someone looking to establish a career in a fast-growing, award-winning, global semiconductor company with a clearly defined career development path.
This role is part of our 2025 Graduate programme and will start in September 2025.
Company Introduction:
Following the Company's extensive onboarding and introduction program, you will join our Graduate Development programme which includes: Technical Classroom training, Soft-skills training, Team building, Corporate responsibility activities and finally placement across all of our Operations and process teams.
It is not required for you to already have the skills and knowledge to perform the role, full on the job training will be provided through our graduate develop scheme. You will then be welcomed into your Team and continue your development supported by your SPTS mentor!
Product Management Introduction:
The Graduate Product Management Engineer (GPME), as part of the Product Management team, will be heavily involved in supporting systems sales efforts and setting the product roadmaps. Starting with qualifying the sales opportunity, the GPME will be answering questions from the sales team/customer, responding to customer specifications and visiting customer sites to progress the sales prospect.
In the factory the GPME will, alongside Process Engineers, manage customer demos, and when circumstances allow, host live demos with customers on site. Through interaction with various resources including the customer base, suppliers, analysts, etc: the GPME will develop an understanding of our markets and our position within those markets aiming to contribute to the overall product development and planning processes.
For product development activities, the GPME will be a part of the team creating and prioritising, roadmap targets. This will involve setting the scene for the business unit to follow using KLA Market Requirement Document (MRD) and Product Life Cycle (PLC) processes.
Product Management’s responsibilities don’t stop after the sales process has been completed. The GPME will assist the account teams providing updates on product development, market trends and acting as the customer representative in any factory-based work.
There will also be several opportunities to work with Corporate Marketing on the creation of promotional materials and attendance (virtual or in person) at trade shows/technical conferences will be a considerable part of the role.
This position may also involve occasional international travel.
Key Responsibilities
- Responding to customer specification / procurement documents
- Presenting to customers on products/technologies via Zoom or in person.
- Generating throughput and Cost-of-Ownership (CoO) data using industry-standard models
- Generating and updating System Configuration Documents (SCD)
- Assisting with generation of Market Requirement Documents (MRD) as new opportunities are identified
- Checking and editing demo reports before issuing to the sales team
- Working with in-house market analytics resource to develop market size projections
- Hosting / co-hosting / coordinating customer visits for live demonstrations or show & tell
- Developing and maintaining contacts with customers
- Providing input for marcomms press releases / applications briefs / website content / webinars
- Writing and submitting abstracts and papers to relevant conferences and trade shows
SPTS is proud to be an equal opportunity employer. For this role we are looking someone who:
- Has a passion for learning and development, continuously seeking for new knowledge and learning opportunities.
- Can think logically to provide customer solutions with a good attention to detail and foresight and ability to collect, filter and analyse data to build solutions for complex technological problems
- Has the ability to think creatively of novel but practical solutions to customer problems
- Is able to demonstrate strong communication skills – You’ll enjoy establishing and maintaining good working relationships with both customers and colleagues.
Your qualifications:
- Minimum Bachelor’s Degree (2:1) in Engineering, Physics, Chemistry or Material Science.
- Applicants with a Masters or prior experience of studies within the semiconductor industry would be desirable but certainly not a must.
- A good acquaintance with SW tools (MS office, MATLAB) would be advantageous.
What we will offer you?
SPTS benefits package includes: Annual leave starting at 25 days (plus bank holidays), contributory pension scheme, cash health plan, cycle to work scheme, global bonus plan, share scheme, rewards scheme, life assurance.
Minimum Qualifications
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
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