Goals & Performance Specialist

Company Description

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Job Description

Your Role

As the Goals & Performance Specialist, you will be setting and tracking goals across the organization while implementing and managing performance and talent management programs. You’ll work closely with your team, HR Business Partners, and business leaders to foster a culture of high performance and ensure alignment toward organizational objectives. Additionally, you will provide key analyses and forecasts to support senior leadership in strategic decision-making.

Key responsibilities include:

• Partnering with leaders across the business to deliver company objectives, driving organizational performance and efficiency.

• Supporting the goal-setting process across Teya, tracking progress on a monthly basis, and providing forecasts and analytical insights to business leaders.

• Developing, implementing, and managing performance and talent management programs, including bi-annual 360° reviews and continuous performance management practices.

• Collaborating with People Partners and senior leadership to identify and support key talent within the organization, monitoring performance, assessing development needs, and planning career progression.

Qualifications

Your Story

• 3 - 5 years in performance and goals management, preferably in a fast-paced organisation or consultancy.

• Strong stakeholder management skills, with experience collaborating with senior leaders to break down strategic objectives into specific, measurable key results.

• Proficiency with goal-setting frameworks and KPI tracking.

• Ability to identify cross-functional alignment opportunities to ensure all teams are working toward overarching objectives.

• Expertise in data analysis and reporting tools (e.g., Excel, Tableau) to regularly track and present metrics.

• Experience managing or supporting performance reviews and talent management programs.

• Excellent written and verbal communication skills to clearly articulate processes and align with stakeholders.

• Strong interpersonal skills, attention to detail, and the ability to excel in a fast-paced, collaborative environment.

• Prior experience in the fintech industry or startup ecosystem is highly desirable.

• Adaptability and resilience to thrive in a rapidly changing, dynamic environment.

Additional Information

The Perks

• We trust you, so we offer flexible working hours, as long it suits both you and your team;

• Physical and mental health support through our partnership with GymPass giving free access to over 1,500 gyms in the UK, 1-1 therapy, meditation sessions, digital fitness and nutrition apps;

• Our company offers extended and improved maternity and paternity leave choices, giving employees more flexibility and support;

• Cycle-to-Work Scheme;

• Health and Life Insurance;

• Pension Scheme;

• 25 days of Annual Leave (+ Bank Holidays);

• Office snacks every day;

• Friendly, comfortable and informal office environment in Central London.