Global Technical Operations L&D Lead

Vacancy: Global Technical Operations L&D Lead
Location: Royston/London, UK

Job purpose

Technical Operations Learning and Development (L&D) plays a critical role in enabling Operations to deliver safe, reliable, and efficient performance across Johnson Matthey’s global manufacturing network. As the business continues to advance operational maturity through deployment of its Production System (JMPS) and embed consistent global standards, there is an increasing need to strengthen the capability and confidence of our people through structured, role-based learning.

This role sits at the intersection of Operations, Learning, and Technology, supporting the implementation of competency frameworks, standardized learning pathways, and digital systems such as Workday Learning and Kahuna.

Principal accountabilities

• Set a global strategy for technical learning and competency assurance across JM.
• Partner with Global L&D, the Businesses, sites, and technical functions ensuring strong alignment and direction, and support, coordinating resources and capabilities.
• Provide directional support on technical L&D and compliance learning, advising site leaders and business L&D teams.
• Develop the framework and high-level global procedures for training and competency management, ensuring consistent standards (e.g., P17/G17, PRC017).
• Optimize and simplify learning delivery approaches (digital and in-person) and identify cost savings.
• Lead performance and learning analytics, reporting insights to regions, and using data to refine strategies.
• Oversee site L&D gap analysis, supporting prioritization and action planning.
• Identify learning needs within the agreed framework, recommend improvements for digital solutions, and enhance system functionality in partnership with platform owners.
• Facilitate Communities of Practice, sharing internal and external best practices.
• Standardize curricula management in digital systems and champion global consistency.

Key requirements:

• Experience in developing and deploying L&D strategies and policies and systems
• Experience in managing competence in high hazard and/or highly regulated manufacturing environments.
• Experience of working in a matrix organisation, leading hybrid teams and translating corporate policy into
  local procedures
• Experience in stakeholder management, driving decision making and outcomes with senior teams.
• Significant experience or qualifications in on-the-job competence assessment.
• Strong demonstrable project management skills
• Ability to communicate clearly with all levels within the organisation
• Navigating change and facilitating decision making, alignment and outcomes.

What we offer:

We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as:

• Retirement savings
• Share plans
• Saving accounts
• House saving funds
• Life and disability insurance
• Commuter allowances and loans
• Medical plans / health assessments
• Fitness discounts

Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!

At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.

For any queries or accessibility requirements, please contact [email protected]. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.

To submit your application, please click the "Apply" button online.

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.

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Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.