Job Description Summary
Job Description Summary#LI-Hybrid
Location: Barcelona, Spain
Relocation Support: This role is based is based in Barcelona, Spain. Novartis is unable to offer relocation support: please only apply if accessible.
Step into a pivotal role where your expertise in serialization and product tracking will shape the future of pharmaceutical operations. As the Global Process Owner, you’ll lead the charge in optimizing end-to-end processes, driving automation, and ensuring compliance across global markets. This is your opportunity to influence strategic decisions, collaborate with cross-functional leaders, and make a meaningful impact on patient safety and supply chain excellence.
Job Description
Key Responsibilities
Map and document serialization and product tracking processes across manufacturing, warehouse, and supply chain
Implement business process management standards and conduct regular assessments
Identify and prioritize improvement areas using assessment results and performance data
Drive global and local process standardization through step-out management framework
Define and monitor KPIs to measure and improve process performance
Collaborate with data owners and stakeholders to streamline end-to-end processes
Lead technology adoption and automation initiatives to enhance process efficiency
Establish process roles, responsibilities, and governance aligned with global frameworks
Build and sustain communities of practice for process operations and knowledge sharing
Benchmark internal metrics against industry standards to ensure continuous improvement
Essential Requirements
Proven expertise in serialization and product tracking within the pharmaceutical industry
Hands-on experience with manufacturing and packaging line processes
Proficiency in SAP systems, including SAP ATTP and SAP ICH
- Strong background in process mapping and documentation
Familiarity with Lean Six Sigma or similar process improvement methodologies
Strategic thinking and ability to influence senior stakeholders
Excellent communication skills across all organizational levels
Solid understanding of global business operations and data governance
Desirable Requirements
Certification in Lean Six Sigma or similar process improvement methodology
Experience working in a global matrix organization with cross-functional teams
Benefits & Rewards: Read our handbook to learn about all the ways we’ll help you thrive personally and professionally: Novartis Life Handbook
Benefits in Spain include Company Pension plan; Life and Accidental Insurance; Meals; Allowance or Canteen in the office; Flexible working hours.
Commitment to Diversity & Inclusion:
We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.
Skills Desired
Effective Communication, Finance Management, Internal And External Customer Needs Analysis & Satisfaction Studies, Managing Resources, NegotiatingTop Skills
Novartis London, England Office
The WestWorks, White City Place, London, United Kingdom, W12 7FQ
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