Global Process Lead

Global Process Lead

12 months parental cover, full-time

Location: London

Function: Global Process Owner – Commercial

Reports to: Global Process Owner

Closing date: 17th March 2026

About the role

You will be designing global transformation, working directly with markets across the world, helping them close capability gaps and embed new ways of working.

You will be part of a newly established team shaping the future of the GPO model, influencing global process standards, governance, and decision rights.

You’ll receive targeted GPO training plus close collaboration with expert Global Process Leads.

Key Responsibilities:

- Diagnose & Prioritise Market Capability Gaps

- Design and Co‑Create Global Solutions

- Deploy and Embed Solutions in Priority Markets

- Drive Continuous Improvement

- Influence & Lead Across the Organisation

About You

• 10+ years’ experience ideally in Sales Operations, RGM, Customer Management, or Customer Marketing.

• Strong understanding of commercial processes, customer investment, and contracting.
• Experience across different market types

• Transformation & Process Leadership

• Shown success in process redesign, standardisation, and continuous improvement.
• Strong project leadership and change management capabilities.
• Comfortable operating in ambiguous, fast paced environments.

• Cross‑Functional Collaboration

• Ability to influence senior collaborators across Commercial, Finance, Tech, and Data.
• A natural collaborator with strong communication and relationship‑building skills.

• Mindsets That Will Make You Successful

• Passionate about improving ways of working
• Curious, proactive, and resilient
• A problem‑solver who combines critical thinking with hands‑on execution

Working with Us

Flexibility is key to success in our business and many of our staff work flexibly in many different ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.

Join us and you can also expect a highly competitive and flexible rewards and benefits package including:

• Contemporary work life balance policies and wellbeing activities

• Contributory pension scheme

• Competitive annual bonus (dependent on performance)

• Generous holiday allowance

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.