Job Purpose:
To serve as the primary business owner and product strategist for the internal quotation tool, driving the vision, functionality, and continuous enhancement of pricing and quotation capabilities used by sales, customer service, and operational teams globally. This role ensures the tool delivers accurate, competitive, and efficient quotation processes through strategic feature prioritization, cross-functional collaboration, development oversight, and comprehensive user training, ultimately supporting revenue growth, operational efficiency, and competitive positioning in the freight forwarding marketplace.
Key accountabilities:
- Product Ownership & Strategy
- Feature Management & Prioritization
- Cross-Functional Collaboration & Alignment
- Development Oversight & Quality Assurance
- Margin Management
- Quotation Workflow & Approval Management
- Customer & Service Integration
- System Integration & Data Management
- Analytics & Reporting
- Change Management & User Adoption
- Continuous Improvement & Innovation
- Collaboration
Qualifications, skills and experience:
Required
- Bachelor's degree in Business Administration, Supply Chain Management, Finance, Computer Science, or related field
- Minimum 5-7 years of experience in product management, business analysis, or commercial operations
- Deep experience in freight forwarding, logistics, or transportation industry
- Strong understanding of freight forwarding pricing models, cost structures, and commercial practices
- Proven track record managing internal business tools or commercial systems
- Experience with rate management, pricing engines, and quotation processes
- Strong understanding of agile product development methodologies and practices
- Experience gathering requirements, writing user stories, and defining acceptance criteria
- Demonstrated ability to manage cross-functional stakeholder relationships
- Experience leading UAT and release management activities
- Background in training development and change management
Preferred
- Master's degree or MBA
- Professional certifications in Product Management (CSPO, CPM, PMC) or Agile (CSM, SAFe)
- Technical background or experience working closely with development teams
- Experience with freight forwarding systems (CargoWise, Magaya, Descartes, etc.)
- Knowledge of revenue management and pricing optimization principles
- Experience with commercial analytics and business intelligence tools
- Understanding of API integrations and system architecture concepts
- International or multi-regional product management experience
- Background in Sales, Commercial Operations, or Revenue Management
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world’s trade flow better, changing what’s possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that’s fit for the future.
We’re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology – and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we’re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer’s door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures – not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what’s possible.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
