Global HR Operations Manager

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.

This Position reports to:

Lead and further transform ABB’s global HR operations into a customer-centric, data-driven, and technology-enabled organization that ensures operational excellence and continuous innovation. Lead a global team that is at the center of the employee experience applying lean thinking in all continuous improvement activities.

Location is flexible within the European time zones and in proximity to a significant ABB location.

Responsibilities

• Global HR service delivery (employee lifecycle, payroll, employee support)
• Execution of HR processes, data integrity, and compliance
• Continuous improvement, simplification and automation of HR operations service delivery
• Leadership of HR operations teams
• Contribute, collaborate with and provide expertise and insights (global/local) to Global Process and Experience owners
• Operational Excellence – Ensure stable, compliant, simplified and high-quality HR service delivery worldwide.
• Digital Transformation – Identify and lead automation, AI and self-service adoption.
• Customer Experience – Embed a service culture focused on simplicity, speed, and employee satisfaction.
• People & Capability Growth – Build a skilled, future-ready global HR services workforce.

Experience

• 20+ years of progressive experience in HR and HR services / HR operations
• Profound knowledge of HR services processes
• HR technology expertise (Workday and AI preferable) to drive simplified/efficient operational HR delivery
• Prior global service leadership with business mindset/centricity. Prior HRBP experience preferable.
• Proven experience of driving innovation and improvements with lean thinking and outside-in perspective
• Superior stakeholder management in a multi-faceted, highly complex structure across HR, IT, and business functions
• Strategic mindset with transformation experience and execution

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.